Marcus Thombs
Los Angeles
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions with a fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
12
12
years of professional experience
Work History
Server
Lure Fish House
12.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Verse LA
10.2022 - 12.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Improv Comedy Club
07.2018 - 08.2021
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Bartender/Server
Genghis Grill - Build Your Own Stir Fry
08.2013 - 06.2017
- Increased sales of high margin menu items through effective upselling
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Skills
- High-volume dining
- Effective customer upselling
- Service prioritization
- Strong work ethic
- Memory retention
- Fast
- Multitasking and organization
Timeline
Server
Lure Fish House
12.2023 - Current
Server
Verse LA
10.2022 - 12.2023
Server
Improv Comedy Club
07.2018 - 08.2021
Bartender/Server
Genghis Grill - Build Your Own Stir Fry
08.2013 - 06.2017
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