Caroline Whiting
Keewatin,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
17
17
years of professional experience
Work History
Window and Door Sales Specialist
McMunn And Yates Building Supplies
2019.08 - 2023.05
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Greeted customers and helped with product questions, selections, and purchases.
Hardware Manager
McMunn And Yates Building Supplies
2013.08 - 2019.01
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Investigated hardware product issues involving materials and software and devised solutions.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Sales Associate
Rona Home Centre
2006.08 - 2012.08
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
GED -
ITC
Home School On Line09.2004
Skills
- Building Customer Loyalty
- Policy and Procedure Adherence
- Sales and Marketing
- Staff Management
- Leadership
- Inventory Accuracy
- Merchandising and Display
- Customer Data Confidentiality
- Stock Replenishment
- Cash Flow and Reconciliation
- Organizational Skills
Timeline
Window and Door Sales Specialist
McMunn And Yates Building Supplies
2019.08 - 2023.05
Hardware Manager
McMunn And Yates Building Supplies
2013.08 - 2019.01
Sales Associate
Rona Home Centre
2006.08 - 2012.08
GED -
ITC
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