Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Caroline Walton

San Diego

Summary

Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled businesswoman with proven skills in operational and team leadership. Bringing related experience, combined with a results-focused and quality-driven approach.

Overview

5
5
years of professional experience

Work History

Property Management Intern

Axis Residential
Spokane
05.2025 - 08.2025
  • Rotated across multiple Affinity senior living communities to gain a comprehensive understanding of leasing, operations, sales, maintenance, and resident engagement
  • Led resident engagement initiatives, including hosting events and collecting feedback to improve community satisfaction
  • Conducted resident interviews and created community-specific feedback reports to identify trends and propose service improvements
  • Researched and proposed new operational tools (e.g., PetScreening, Essentials Express) to enhance compliance, resident convenience, and team efficiency
  • Presented weekly site visit reports and insights to supervisors and executive team, strengthening communication and strategic thinking skills

Dock Hand

Blackrock LLC
Coeur D'Alene
05.2020 - 08.2024
  • Assisted with daily marina operations including tying off, docking, and fueling private and rental boats
  • Conducted pre-rental walkthroughs and clearly communicated safety procedures and operational instructions to customers
  • Ensured smooth opening and closing of dock and rental operations, maintaining a clean, organized, and hazard-free environment
  • Delivered exceptional customer service to boaters and renters, answering questions, resolving concerns, and ensuring a positive experience on the water
  • Collaborated with team members to monitor boat traffic, enforce safety protocols, and respond to on-the-water or dockside issues in real time

Education

Business Real Estate

San Diego State University
San Diego, CA

Skills

  • Property management
  • Effective communication
  • Rent collection
  • Fair housing compliance
  • Leasing operations
  • Property tours and inspections
  • Yardi software proficiency
  • Motivation techniques
  • Team collaboration
  • MS word, excel, and outlook

Timeline

Property Management Intern

Axis Residential
05.2025 - 08.2025

Dock Hand

Blackrock LLC
05.2020 - 08.2024

Business Real Estate

San Diego State University
Caroline Walton