CAROLINE THORDARSON
Winnipeg,MB
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Finance File Clerk
N.C.N. Family & Community Wellness Centre
01.2024 - Current
- Creating Accounts Payable & Child Maintenance files
- Matching Admin and Maintenance payments to their cheque copies
- Assisting Finance Clerk with making Purchase Orders, cheque requisitions, locating specific files for review, and matching invoices or Purchase Orders for payments
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Monitored and updated filing systems to meet organization standards.
- Reception coverage duties such as answering phone calls, processing incoming Support workers paperwork, logging incoming faxes, cheques or mail and prepping cheques for disbursement.
- Maintained client confidentiality by upholding strict adherence to data privacy regulations and guidelines.
Sales Associate
Fair Trade Alliance
08.2014 - 12.2019
- Administered all point-of-sale opening and closing procedures
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Stocked and rotated inventory regularly
- Promoted product quality, value and style to influence customer buying decisions
- Retrieved alternate items and sizes for customer
- Organized merchandise for sales floor restocking and customer shipments
- Organized and displayed items in visually appealing manner
- Built a loyal clientele to retain a high level of repeat and referral business.
Waitress
Gull Harbour Marina and Lighthouse Inn
05.2014 - 07.2014
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
- Checked on all tables at appropriate intervals to refill drinks and respond to requests
- Educated guests on daily specials and menu offerings, enabling decisions on appetizers, entrees and desserts.
Home Care Aide
Norway House Cree Nation Health Division
03.2013 - 05.2014
- Developed strong and trusting rapport with each client to facilitate best care and assistance possible
- Worked to improve patient outlook and daily living through compassionate care
- Maintained clean and well-organized environment to promote client happiness and safety
- Corresponded with Nurse in Charge to communicate patients well-being and discuss wellness recommendations
- Self managed day to day operations while reporting to Nurse in Charge on a weekly basis.
Youth Mentor
Kinosao Sipi Minisowin Agency
10.2012 - 02.2013
- Maintained confidential case documentation
- Supervised and mentored children on a one-on-one basis
- Supervised and supported safe family visits
- Complied with case plans provided by Social Worker
- Provided feedback and assessment of individual children
- Worked with at-risk youth in residential facilities.
Education
Developmental Psychology
The University of Winnipeg
Winnipeg, MBHigh School Diploma -
McLeod Adult Learning Centre
Winnipeg, MB07-2017
Skills
- Strong communication skills
- Reliable and dependable
- Ability to multitask and prioritize day
- Strong interagency communication skills
- Computer Literacy
- Attention to Detail
- Time Management
- Organizational Skills
- Accounts Payable
- File Management
- Work Prioritization
- Meticulous attention to detail
- File tracking
- File Retrieval
Timeline
Finance File Clerk
N.C.N. Family & Community Wellness Centre
01.2024 - Current
Sales Associate
Fair Trade Alliance
08.2014 - 12.2019
Waitress
Gull Harbour Marina and Lighthouse Inn
05.2014 - 07.2014
Home Care Aide
Norway House Cree Nation Health Division
03.2013 - 05.2014
Youth Mentor
Kinosao Sipi Minisowin Agency
10.2012 - 02.2013
Developmental Psychology
The University of Winnipeg
High School Diploma -
McLeod Adult Learning Centre
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