Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Caroline Talbot

Summary

Diligent server with a solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.

Overview

18
18
years of professional experience

Work History

Owner

Full Bore Contracting
10.2012 - 01.2024
  • Managed project timelines and budgets, ensuring successful completion within client specifications.
  • Developed and implemented safety protocols, promoting a culture of safety among all team members.
  • Streamlined procurement processes, improving supplier relationships and reducing material costs.
  • Oversaw budgeting processes, ensuring fiscal responsibility and accuracy.
  • Directed financial reporting efforts, improving transparency and compliance.

Real Estate Agent

Sutton Group West Coast Realty
01.2011 - 01.2012
  • Guided clients through property transactions, ensuring compliance with local regulations and industry standards.
  • Developed tailored marketing strategies utilizing digital platforms to enhance property visibility and attract potential buyers.
  • Conducted market analysis to identify trends, informing pricing strategies and negotiation tactics for client listings.
  • Cultivated strong relationships with clients, providing exceptional service and support throughout the buying/selling process.
  • Coordinated open houses and property showings, effectively showcasing features to engage prospective buyers.

Server

Big Ridge Brewing
02.2010 - 01.2011
  • Delivered exceptional customer service in high-volume dining environment.
  • Managed order accuracy and timely delivery to enhance guest satisfaction.
  • Collaborated with kitchen staff to ensure seamless food preparation and presentation.
  • Handled cash transactions and balanced registers at the end of shifts.

Owner

Lace Empire Lingerie
01.2008 - 01.2010
  • Developed and implemented merchandising strategies to enhance product visibility and sales.
  • Trained and mentored staff on customer service protocols and sales techniques.
  • Analyzed inventory levels to optimize stock management and reduce shrinkage.
  • Identified trending clothing items to optimize inventory selection and drive sales.
  • Developed relationships with suppliers to secure high-quality merchandise at competitive prices.

Server

The Keg Steakhouse + Bar
03.2006 - 12.2007
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Certificate - Sauder School of Business

University of British Columbia
Vancouver, None
05-2010

High School Diploma -

South Delta Secondary
Tsawwassen, BC
06-1999

Serving It Right
BC
01-2025

Skills

  • Customer relations
  • Relationship building
  • Verbal and written communication
  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Memory retention
  • Cleanliness standards
  • Customer service
  • Safe food handling
  • Menu memorization
  • Suggestive selling

Languages

English
Professional Working

Interests

  • Cooking / Baking
  • Boating
  • Health and Fitness
  • Investing
  • Sports & News (current events)
  • Outdoors

Timeline

Owner

Full Bore Contracting
10.2012 - 01.2024

Real Estate Agent

Sutton Group West Coast Realty
01.2011 - 01.2012

Server

Big Ridge Brewing
02.2010 - 01.2011

Owner

Lace Empire Lingerie
01.2008 - 01.2010

Server

The Keg Steakhouse + Bar
03.2006 - 12.2007

Certificate - Sauder School of Business

University of British Columbia

High School Diploma -

South Delta Secondary

Serving It Right
Caroline Talbot