Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Caroline Philion

Sault Ste. Marie,ON

Summary

Motivated individual with 10 years experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

8
8
years of professional experience

Work History

Customer Account Manager

Aarons Sale And Lease
05.2022 - Current
  • Secured on-time payments and collected on delinquent accounts with tailored payment plans.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Tracked and maintained orders to guarantee prompt and successful delivery of merchandise to customers.

Sales Manager

Aarons Sale And Lease
09.2015 - 05.2022
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Maintained top five sales associate throughout the years
  • Organized promotional events
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Education

High School Diploma -

Prince Charles Secondary
Sault Ste. Marie, ON
06.2012

Skills

  • Interpersonal Communication
  • Leadership
  • Problem Solving
  • Organization
  • Time Management
  • Team Work
  • Lease Renewals
  • Sales Negotiation

Accomplishments

    Best of the Best Sales

    January 2016

    September 2017

    October 2017

    Store of the Month

    June 2017

    January 2019

    Top 5 Sales Associate & Premier League Record Holder

    Best of the Best Renewals

    May 2023


References

Derek Dunn 

Aarons General Manager 

705-542-7443

Timeline

Customer Account Manager

Aarons Sale And Lease
05.2022 - Current

Sales Manager

Aarons Sale And Lease
09.2015 - 05.2022

High School Diploma -

Prince Charles Secondary

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Caroline Philion