Caroline Miceli

Maintaining park grounds by cutting grass, weed trimming and painting facilities, ensuring a clean, safe, and welcoming public environment.

Prepared and maintained baseball diamonds for league use including painting lines, and ensuring safe and proper field conditions.

Interact with renters and park visitors to ensure the facilities met their needs, resolving minor concerns and providing friendly, helpful service.

Trained new student employees on painting and groundskeeping tasks, demonstrating leadership, patience, and the ability to follow and teach procedures effectively.

Followed city safety standards and operating guidelines while using equipment and performing duties.

Provided a safe, structure, and supportive environment for children, following Montessori methods and provincial childcare regulations.

Built respectful, trusting relationships with children, parents and coworkers from diverse backgrounds.

Observed and managed children's behaviour with patience and consistency, using conflict resolution and de-escalation strategies.

Supported daily routines and classroom transitions calmly and efficiently, adapting to changing situations while staying composed and organized.

Maintained incident reports, and child development observations.

Resolved customer service concerns both effectively and efficiently while working in high pressure situations.

Provided welcoming and professional services to guests creating a positive and respectful environment.

Took initiative of checking in with guests, listen to feedback and improving their experience at the establishment.

Followed both safety and cleanliness procedures to ensure a safe, clean environment for staff and guests.