Caroline Martin
La Prairie,QC
Summary
Professional and results-driven Account Manager with a proven track record at Monster.ca, excelling in revenue generation and client relationship building. Achieved significant sales growth through strategic prospecting and customized proposals, enhancing client retention and satisfaction. Skilled in sales presentations and collaborative teamwork, driving business development and exceeding quotas consistently.
Overview
20
20
years of professional experience
Work History
National Account Manager
Monster.ca
01.2005 - 08.2025
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Brought lapsed accounts back to active status and providing additional revenue.
- Expanded national account portfolio through strategic prospecting and effective sales presentations.
- Developed customized proposals that demonstrated a deep understanding of each client''s unique needs and goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
- Enhanced client retention rates by proactively addressing issues and offering exceptional customer service.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Coordinated regular meetings with national accounts to review performance metrics, address concerns, and discuss potential areas of improvement.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Placement Director, Financial Division
Robert Half
01.1996 - 12.2004
- Held a 360 recruiting desk, I generated my works order, found or head hunted candidates for my open roles and filled my work orders.
- I also assisted my colleagues in filling their work orders.
- I did temporary placement and permanent placements in the accounting field.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
Diplome D'étude Collégiale (DEC) - Photography
Cegep Du Vieux Montreal
Montreal, QC06-1989
Skills
- Results-driven
- Revenue generation
- Client account management
- Client relationship building
- Business development and client retention
- Sales pipeline management
- Sales presentations
- Collaborative teamwork
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
National Account Manager
Monster.ca
01.2005 - 08.2025
Placement Director, Financial Division
Robert Half
01.1996 - 12.2004
Diplome D'étude Collégiale (DEC) - Photography
Cegep Du Vieux Montreal
Monster - Invited 3 times to
Achievements
- Monster - Invited 3 times to Monster Global Sales Conference based on being a top performer
- Monster - Won many achievements over my 20 year tenure at Monster for exceeding sales quotas ane being a top performer
- RHI - "Staffing Manager of the Year"
- RHI - Key awards: 2 Million Dollar Milestone, President's Award (San Francisco)
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