Hi, I’m
Caroline Lawindy
Mississauga,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Pharmacist position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
years of professional experience
1
Registered Pharmacist partA
Work History
Christie Clinic, Oncology Department
Certified Pharmacy Technician, Oncology
2019.04 - 2020.06 (1 year & 2 months)
Job overview
- Aka Chemo tech at Christie clinic oncology and hematology department IV mixing room Involves:
- Preparing each patient's specific Chemo routine
- Preparing pumps of chemo medications and 5FU pumps for patients to take home
- Calculating doses and drug quantity to be mixed in the IV room per dosages requested by the doctor
- Using the suitable technique while preparing each chemo medication, such as slow motion or vigorous shaking … etc
- Managing the inventory using LYNX system
- Using Epic to access each patient's chemo routines and double checking with each patient's nurse for any changes
- Using Epic to scan check and scan prep the medications used
- Using Epic to manage the inventory
- Preparing hydrating fluids and iron supplements IVs
- Dispensing emergency allergic reaction medications such as lorazepam, Benadryl, epinephrine or Sodium bicarb … etc.
- Exceeded quality assurance standards by consistently adhering to proper procedures for medication preparation, storage, and disposal.
- Increased accuracy in dosing calculations by applying strong mathematical skills to complex chemotherapy regimens.
- Fostered a culture of continuous improvement within the pharmacy department by actively participating in staff meetings and contributing valuable feedback on operational processes.
- Strengthened patient relationships by providing compassionate customer service and addressing concerns with empathy and professionalism.
- Reduced medication errors through diligent verification of prescriptions and meticulous attention to detail.
- Improved patient care by accurately preparing and dispensing oncology medications as the pharmacy was operating without a pharmacist on site.
- Aided in cost containment efforts through effective utilization of resources such as generic alternatives when appropriate, ultimately benefiting both patients and the organization financially.
- Enhanced efficiency in medication management by maintaining accurate records of medication inventories and patient profiles.
- Maintained a safe pharmacy environment by adhering to infection control procedures and proper handling of hazardous materials.
- Streamlined workflow processes by organizing pharmaceutical supplies and assisting in the timely delivery of medications to patients.
- Collaborated with healthcare providers to ensure optimal treatment plans for patients, resulting in better health outcomes.
- Facilitated smooth operations during busy periods by multitasking effectively between various responsibilities such as medication compounding, inventory management, and customer service tasks.
- Assisted in training new pharmacy technicians, leading to improved staff performance and increased productivity within the department.
- Expedited prescription processing times through proficient use of pharmacy software systems for order entry, labeling, and billing purposes.
- Contributed to a positive working environment by effectively communicating with team members and providing support as needed.
- Facilitated timely medication administration by ensuring accurate and efficient processing of intravenous admixture orders for oncology patients.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Managed opening and closing duties for pharmacy.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Carle Foundation Hospital Inpatient Pharmacy
Senior Certified Pharmacy Technician
2016.03 - 2019.03 (3 years)
Job overview
- Preparing IV infusions as single doses and as large batches
- Preparing oral suspension batches and preparing tablets and capsules for unit dose dispensing
- Working on EPIC software and Omnicell cabinets
- Processing medication orders and tubing them or delivering them to different units
- Medication reconciliation: talking to patients at bed side to confirm their meds and calling their pharmacy if necessary.
- Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
- Maintained a clean, organized work environment to uphold quality standards and minimize risk of contamination or error during medication preparation.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Supported the development of junior pharmacy technicians through continuous training, mentorship, and performance evaluations.
- Improved patient satisfaction scores by delivering exceptional customer service in a fast-paced, high-volume pharmacy setting.
- Ensured compliance with federal and state regulations by maintaining meticulous documentation of controlled substances and adhering to strict safety protocols.
- Optimized workflow processes to maintain accurate prescription records and ensure timely order fulfillment for patients.
- Served as an integral team member during accreditation processes, contributing significantly towards successful completion without any citations or recommendations for improvement.
- Restocked automated medication dispensing equipment.
- Collaborated with pharmacists to review and verify prescriptions, ensuring accurate dosages, drug interactions, and possible allergies were considered before dispensing medications.
- Implemented effective loss prevention strategies by maintaining vigilant oversight of controlled substances handling and storage practices.
- Educated patients on available medication therapy management services offered at the pharmacy to optimize therapeutic outcomes.
- Counted, measured and compounded medications following standard procedures.
- Demonstrated expertise in compounding custom medications tailored specifically to individual patient needs as prescribed by physicians or specialists.
- Advocated for patients' compliance with medication guidelines.
- Maintained relationships with physicians.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Facilitated seamless transitions for patients between care settings by collaborating with hospital discharge teams and long-term care facilities on medication reconciliation efforts.
- Played a crucial role in the development and execution of community outreach initiatives aimed at promoting health education and improving access to quality healthcare services.
- Enhanced pharmacy efficiency by streamlining medication dispensing processes and implementing inventory management systems.
- Assisted in the implementation of new software systems to enhance communication between healthcare providers and improve overall patient care coordination.
- Reviewed medication orders.
Home RX One
Pharmacy Technician
2015.02 - 2015.05 (3 months)
Job overview
- PT at Home Rx One Pharmacy Involves:
- Processing Prescription orders: receiving and typing scripts, billing third party payers, counting and dispensing medications
- Efficiently answering multi-line phone and processing high volume of order requests from nurses, doctors and pharmacists
- Implementing company's policies and procedures
- Ensures legal compliance of all pharmacy areas according to state regulations
- Inventory management (Quantities on hand and Expiry Dates)
- Strictly maintaining customer and patient confidentiality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Pharmacist at Egyptian Ministry of health
Pharmacist
2009.06 - 2012.08 (3 years & 2 months)
Job overview
- Working in different Governmental outpatient pharmacies in Ismailia, Egypt
- Overseeing all pharmacy operations
- Implementing the ministry's policies and driving sales
- Ensure legal compliance of all pharmacy areas according to pharmacy laws and regulations
- Patient Counseling
- Inventory management.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Maintained appropriate drug records and completed reports as necessary.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Evaluated drug therapy to drive appropriate medicine use.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
Many Privately Owned Pharmacies
Community Service Pharmacist
2008.09 - 2012.05 (3 years & 8 months)
Job overview
- On call at multiple local pharmacies in Ismailia, Egypt
- Involved: -
- Filling prescriptions accurately and in timely manner
- Managing a large number of prescriptions
- Contacting physician's offices for clarifications and substitutions
- Patient counseling
- Inventory management.
- Ensured accurate dispensing of medications while adhering to all state and federal regulations for safe pharmacy practices.
- Increased efficiency in managing prescription refills and patient followups.
- Delivered exceptional customer service by promptly addressing inquiries from both patients and healthcare professionals alike.
- Mentored pharmacy students and technicians through training programs, fostering professional growth within the team.
Education
Suez Canal University , Ismailia, Egypt
Bachelor of Science from Pharmaceutical Sciences
10.2008
Skills
- Dispensing Medications
- IV Infusions
- Legal Compliances
- Legal Practices
- Medical Prescriptions
- Medication Administration
- Medication Reconciliation
- Patient Counseling
- People Management
- Pharmacy Laws
- Pharmacy Operations
- Sales
- Supplements
- Third Party Payers
- Unit Dose Packaging
- Sterile Compounding
- Patient confidentiality
- Labeling Accuracy
- Medication Dispensing
- Electronic Medical Records
- Drug Interaction Monitoring
- Pharmaceutical Compounding
- Adverse Reaction Reporting
- Drug storage management
- Pharmacy Calculations
- USP 797 compliance
- Dose adjustments
- Hazardous drug handling
- USP 800 compliance
- IV Compounding
- Oncology medication knowledge
- Pharmaceutical Calculations
- Drug utilization review
Languages
Arabic
Native or Bilingual
English
Full Professional
French
Elementary
Certification
- Licensed Registered Pharmacist part(A) in Ontario, Canada OCP#634-204 (active)
- CPhT - Certified Pharmacy Technician in Illinois state, USA (inactive)
- Licensed Registered Pharmacist in Egypt, (Current and in good standing)
Timeline
Certified Pharmacy Technician, Oncology
Christie Clinic, Oncology Department
2019.04 - 2020.06 (1 year & 2 months)
Senior Certified Pharmacy Technician
Carle Foundation Hospital Inpatient Pharmacy
2016.03 - 2019.03 (3 years)
Pharmacy Technician
Home RX One
2015.02 - 2015.05 (3 months)
Pharmacist
Pharmacist at Egyptian Ministry of health
2009.06 - 2012.08 (3 years & 2 months)
Community Service Pharmacist
Many Privately Owned Pharmacies
2008.09 - 2012.05 (3 years & 8 months)
- Licensed Registered Pharmacist in Ontario, Canada
OCP# 634-204 (current)
- CPhT - Certified Pharmacy Technician in Illinois state, USA (inactive)
- Licensed Registered Pharmacist in Egypt, Current and in good standing
Suez Canal University
Bachelor of Science from Pharmaceutical Sciences
Similar Profiles
Valerie CreasonValerie Creason
Certified Epic Kaleidoscope Trainer at Christie Clinic Department of OphthalmologyCertified Epic Kaleidoscope Trainer at Christie Clinic Department of Ophthalmology
HEATHER FITZGERALDHEATHER FITZGERALD
Medical Office Assistant at Christie Clinic Medical HillsMedical Office Assistant at Christie Clinic Medical Hills
Nancee KellerNancee Keller
Phlebotomist at Christie Clinic, Internal MedicinePhlebotomist at Christie Clinic, Internal Medicine