Caroline Kirincic
Capitola,CA
Summary
Recent graduate with foundational knowledge in Criminal Justice and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
9
9
years of professional experience
Work History
Internship
Santa Cruz Probation Department
01.2023 - 09.2023
- Assisted in data entry and filing, ensuring confidentiality and accuracy of all records related to probation cases.
- Provided administrative support to department by answering phones, scheduling appointments, and responding to client inquiries.
- Assisted probation officers with case management, including compiling client records, updating case files, and tracking progress on probationary terms.
- Tracking client SUD assessments and assisting probation officers in finding SLE for clients.
Receptionist
Exotic Eye Tattoo
01.2018 - 01.2019
- Handle client inquiries, consultations, and appointments, ensuring positive client experience from initial contact to aftercare. Resolve any complaints or concerns promptly, maintaining customer satisfaction.
- Manage scheduling, inventory, and supply ordering, ensuring studio is always stocked with necessary materials while managing costs.
- Assist with social media management and marketing campaigns, including maintaining studio's online presence and increasing customer engagement.
Hostess
Vesta
01.2016 - 01.2018
- Greeted guests warmly, managed reservations, and coordinated seating arrangements to ensure efficient restaurant flow.
- Worked closely with waitstaff, kitchen staff, and management to ensure smooth operations and positive dining experience for guests.
- Managed reservation systems, including handling cancellations and waitlists, and ensuring accurate seating assignments.
- Answered phone calls, took reservations, and responded to inquiries about hours, menu options, and event booking.
- Processing payments
Hostess
Orens Hummus
01.2015 - 01.2016
- Provided exceptional customer service by answering questions, addressing concerns, and ensuring a welcoming atmosphere for all guests.
- Managed reservation systems, including handling cancellations and waitlists, and ensuring accurate seating assignments.
- Handled customer complaints or special requests, working to resolve any issues quickly and to the satisfaction of guests.
Education
Bachelors - Justice Studies, Forensic Science
San Jose State University
San Jose, CA01.2024
Associates of Science - Criminal Justice
Cabrillo College
Aptos, CA01.2022
Fine Arts
Academy of Visionary Art
Vienna, Austria03-2020
Skills
- Customer Relationship Management
- Scheduling & Time Management
- Compliance & Health Standards
- Inventory & Supply Chain Management
- Confidentiality & Ethical Standards
- Data Entry & Recordkeeping
- Legal Research Assistance
- Report Preparation & Documentation
Timeline
Internship
Santa Cruz Probation Department
01.2023 - 09.2023
Receptionist
Exotic Eye Tattoo
01.2018 - 01.2019
Hostess
Vesta
01.2016 - 01.2018
Hostess
Orens Hummus
01.2015 - 01.2016
Bachelors - Justice Studies, Forensic Science
San Jose State University
Associates of Science - Criminal Justice
Cabrillo College
Fine Arts
Academy of Visionary Art
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