Caroline Jodouin
Ottawa,ON
Summary
Dynamic kitchen professional with extensive experience at Aramark, excelling in food preparation and customer service. Proven ability to enhance operational efficiency and maintain high standards of food safety. Skilled in cooking techniques and kitchen organization, fostering teamwork to deliver exceptional dining experiences. Committed to quality and continuous improvement in culinary operations.
Experienced with various cooking techniques and kitchen operations. Utilizes culinary skills to create flavorful and visually appealing dishes. Knowledge of food safety practices and efficient kitchen workflows.
Hardworking and enthusiastic Cook trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
25
25
years of professional experience
Work History
Cook
Aramark
Ottawa, ON
08.2018 - Current
- Prepared diverse menu items following standardized recipes and safety guidelines.
- Assisted in training new kitchen staff on food preparation techniques and equipment usage.
- Monitored inventory levels, ensuring timely replenishment of ingredients and supplies.
- Collaborated with team members to streamline kitchen operations and improve service efficiency.
- Implemented quality control measures to maintain high standards of food safety and presentation.
- Led daily kitchen operations, coordinating tasks among staff for optimal workflow and productivity.
Kitchen Manager
Paramount Fine Foods
Ottawa, ON
02.2017 - 08.2018
- Led kitchen operations, ensuring compliance with health and safety regulations.
- Developed and implemented training programs for kitchen staff, enhancing performance and efficiency.
- Managed inventory control, optimizing food costs and minimizing waste through effective ordering practices.
- Collaborated with management to create seasonal menu items, increasing customer satisfaction and sales.
- Supervised daily activities of kitchen staff, fostering teamwork and maintaining high standards of food quality.
- Streamlined food preparation processes, reducing service times and improving overall kitchen productivity.
- Conducted regular inspections of kitchen equipment, ensuring proper maintenance and functionality for seamless operations.
Deli Clerk
Weatherall Butcher Shop
Ottawa, ON
01.2016 - 08.2018
- Provided exceptional customer service by assisting with product selection and addressing inquiries.
- Maintained cleanliness and organization of deli display cases to enhance product visibility.
- Operated slicing equipment efficiently, ensuring precision in portion sizes for customer orders.
- Collaborated with team members to manage inventory levels and reorder supplies as needed.
- Developed streamlined processes for product labeling, improving accuracy and compliance with regulations.
- Oversaw daily operations, ensuring adherence to high standards of quality and hygiene in food preparation.
Retail Sales Associate
Once Upon A Child
Ottawa, ON
03.2017 - 07.2017
- Assisted customers with product selections, enhancing overall shopping experience.
- Maintained product displays and inventory levels to ensure optimal presentation.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Trained new staff on sales techniques and customer service standards.
Cashier
Loblaws
Ottawa, ON
03.2016 - 03.2017
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing excellent service and product information.
- Managed cash register, ensuring balanced drawers and accurate cash handling.
- Trained new cashiers on operational procedures and customer service techniques.
Personal Support Worker
Montfort Hospital
Ottawa, ON
02.2008 - 11.2014
- Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
- Assisted with personal hygiene, mobility support, and meal preparation for diverse patient needs.
- Monitored vital signs and reported changes to nursing staff to enhance patient health outcomes.
- Collaborated with healthcare team to develop personalized care plans for optimal patient support.
- Implemented infection control measures, ensuring compliance with hospital regulations and guidelines.
- Advocated for patients' emotional well-being by facilitating communication between patients and families.
Personal Support Worker
Bayshore Home Health
Ottawa, ON
04.2006 - 03.2007
- Trained new staff on best practices in patient care and safety protocols to maintain high standards.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Streamlined documentation processes, enhancing accuracy in patient records and improving workflow efficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
Cook
Hillel Lodge
Ottawa, ON
02.2003 - 08.2006
- Developed new recipes that enhanced seasonal menus, increasing customer satisfaction and engagement.
- Analyzed kitchen processes, identifying areas for improvement to enhance overall operational efficiency.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Dietary Aide
Sandy Hill Retirement Home
Ottawa, ON
05.2001 - 10.2003
- Assisted in meal preparation and assembly, ensuring adherence to dietary guidelines and safety standards.
- Delivered meals to residents, maintaining high levels of customer service and satisfaction.
- Maintained cleanliness and organization of kitchen and dining areas, following sanitation protocols.
- Collaborated with nutrition staff to review dietary needs and accommodate special requests effectively.
Education
P.S.W Certificate - Health And Wellness
Ican
04-2006
Graduate Certificate - Food Handling Services
Kempville College
Kemptville, ON03-2004
High School Diploma -
Andre-Laurendeau
Ottawa, ON06-1996
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Cooking techniques
- Knife skills
- Sanitation
- Hospitality and service industry background
- Food presentation
- Kitchen equipment operation and maintenance
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Cook
Aramark
08.2018 - Current
Retail Sales Associate
Once Upon A Child
03.2017 - 07.2017
Kitchen Manager
Paramount Fine Foods
02.2017 - 08.2018
Cashier
Loblaws
03.2016 - 03.2017
Deli Clerk
Weatherall Butcher Shop
01.2016 - 08.2018
Personal Support Worker
Montfort Hospital
02.2008 - 11.2014
Personal Support Worker
Bayshore Home Health
04.2006 - 03.2007
Cook
Hillel Lodge
02.2003 - 08.2006
Dietary Aide
Sandy Hill Retirement Home
05.2001 - 10.2003
P.S.W Certificate - Health And Wellness
Ican
Graduate Certificate - Food Handling Services
Kempville College
High School Diploma -
Andre-Laurendeau