Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Caroline Hebert

Red Deer County ,AB

Summary

Looking to solidify full time employment in a challenging and engaging environment. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance my work experience with dedication and enthusiasm.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Office Assistant Practicum

Trinity Rose Medical Clinic
05.2025 - 06.2025
  • Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
  • Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Receptionist

Legacy Business Center
11.2023 - 05.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Post Office Clerk

Shoppers Drug Mart
06.2019 - 12.2020
  • Weighed letters and packages and calculated cost based on classification, weight and destination
  • Monitored all inventory of postage stamps, delivery envelopes and made orders to replenish them
  • Maintained a clean work area throughout the store

Education

Graduate Certificate - Medical Office Assisting An Unit Clerk

MCG College
Calgary, AB
05-2025

High School Diploma -

Ecole L'Anse-au-Sable
Kelowna, BC
06.2014

Skills

  • Greeting and seating clients
  • Telephone skills
  • Organization skills
  • File management
  • Time management
  • Administrative support
  • Multi-line telephone operation
  • Appointment scheduling
  • Telephone etiquette
  • Payment collection
  • Microsoft office
  • Bilingual French and English

Certification

  • First Aid Training - 2024 - 2027

Timeline

Medical Office Assistant Practicum

Trinity Rose Medical Clinic
05.2025 - 06.2025

Receptionist

Legacy Business Center
11.2023 - 05.2024

Post Office Clerk

Shoppers Drug Mart
06.2019 - 12.2020

Graduate Certificate - Medical Office Assisting An Unit Clerk

MCG College

High School Diploma -

Ecole L'Anse-au-Sable

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Caroline Hebert