Caroline Hagberg Ferrigno
Santa Clara
Summary
Experienced restaurant/nightclub professional with a passion for creating exceptional dining and entertainment experiences. Charming customer-focused and professional VIP Hostess who makes VIP customers feel pampered and welcome. Courteous, friendly and constantly finding new ways to exceed customers expectations with personalized service. Skilled in food preparation and cooking, customer service, and team collaboration. Dedicated to providing guests and clients with best-in-class service and elevating reputation of establishment.
Overview
11
11
years of professional experience
1995
1995
years of post-secondary education
Work History
Personal Assistant
J. Lawson & Associates, LLC
Beverly Hills
03.2017 - 01.2021
- Experienced Personal Assistant with 5+years providing exceptional support to high-profile executives
- Served as the first point contact for clients, executives and external partners by greeting them upon entry and answering phone and email messages
- Skilled in managing complex calendars, organizing travel, and improving office efficiency
- Accurately maintained confidential records and ensured compliance with privacy regulations
VIP Hostess
SBE Entertainment Group
Los Angeles
05.2013 - 01.2017
- Greeted and welcomed VIP guests upon arrival, ensuring a memorable experience.
- Coordinated reservations for high-profile events, managing guest preferences and requests.
- Collaborated with catering teams to organize exclusive menus for VIP functions.
Fine Dining Server
Operakällaren
Stockholm
01.2010 - 12.2012
- Provided exceptional service to guests in a high-end dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery and presentation.
- Managed reservations and seating arrangements for optimal guest experience.
Education
St. Görans Gymnasium
Stockholm, Sweden Culinary Arts And Food Sciences -
Kristianstad University
Högskolan Kristianstad, Sweden International Hotel And Restaurant School
Skills
- Communication
- Customer service
- Multitasker
- Team leadership
- Menu knowledge
- Food preparation
- Time management
- Communication
- Problem Solving
- Sales
Timeline
Personal Assistant
J. Lawson & Associates, LLC
03.2017 - 01.2021
VIP Hostess
SBE Entertainment Group
05.2013 - 01.2017
Fine Dining Server
Operakällaren
01.2010 - 12.2012
Culinary Arts And Food Sciences -
Kristianstad University
St. Görans Gymnasium
International Hotel And Restaurant School