Summary
Overview
Work History
Education
Skills
Languages
Timeline
Caroline Cravo

Caroline Cravo

Montreal,QC

Summary

Highly-motivated professional desiring to take on new challenges. With solid background in high-volume office environments, skills in complex problem-solving and conflict resolution, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate tasks. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
3
3
Languages

Work History

Administrative Assistant - Billing and Data

ClarkeModet
Rio De Janeiro, Rio De Janeiro - Brazil
02.2018 - 05.2023
  • Worked with Apiges to create and submit large numbers of client invoices each day, following the customer guidelines and company protocol.
  • Managed a group of risk clients that needed special attention on the guidelines regarding invoices, submission and communication
  • Worked individually and with team members and leadership to identify billing inconsistencies and errors and develop process improvements to achieve organizational objectives and improve office efficiency.
  • Managed digital files, created spreadsheets in Microsoft Excel for record-keeping and reporting
  • Answered effectively to customer invoice questions and sensitive inquiries and complaints to provide immediate resolution and improve retention.
  • Input client information into the company database to support business operations, updated system to organize office documentation, maximizing efficiency and increasing productivity
  • Identified, reported and corrected data entry errors.

Education

MBA - Business Management - Focus On Behavioral Ski

BBI of Chicago, Rio De Janeiro, Brazil And Chicago, USA
07.2021

BBA - Business Administration

ClarkeModetIBMR - Laureate International Universities, Rio De Janeiro, Brazil
12.2016

Skills

  • Multitasking and Time Management
  • Confidentiality and Data Protection
  • Strong Organizational Skills
  • Microsoft Office (Excel, Word and Teams)
  • Billing and Invoicing
  • Team Collaboration
  • Data Management

Languages

English
Full Professional
Portuguese
Native/ Bilingual
Spanish
Limited

Timeline

Administrative Assistant - Billing and Data - ClarkeModet
02.2018 - 05.2023
BBI of Chicago - MBA, Business Management - Focus On Behavioral Ski
ClarkeModetIBMR - Laureate International Universities - BBA, Business Administration

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Caroline Cravo