Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

CAROLINE BASSEY

Digby,NS

Summary

Dedicated and compassionate professional with extensive experience in customer service, event coordination, personal care assistance, and community outreach. Proven track record of enhancing customer satisfaction, organizing successful events, and providing valuable support and counseling to individuals and families. Adept at building strong relationships, resolving conflicts, and promoting awareness through educational workshops and social media campaigns. Highly organized with exceptional multitasking abilities and a keen eye for detail. Committed to making a positive impact and contributing to the growth and success of organizations and communities.

Overview

7
7
years of professional experience

Work History

Personal Care Assistant

L'ARCHE HOMEFIRES
Digby, Nova Scotia
01.2024 - Current
  • Provided compassionate and personalized care to 10+ clients, ensuring their comfort, safety, and well-being
  • Assisted clients with daily activities, including bathing, dressing, grooming, and meal preparation, improving their quality of life
  • Provided emotional support and companionship, significantly improving clients' mental health and reducing feelings of isolation

Coordinating Assistant

SILVER FOX, NIGERIA
Lagos, Nigeria
08.2021 - 09.2023
  • Provided exceptional customer service to members and guests, resulting in a 20% increase in member satisfaction ratings
  • Collaborated with the sales team to promote club programs and services, driving a 12% increase in sales of premium memberships and packages
  • Assisted in the execution of promotional campaigns and special events, contributing to a 15% rise in event participation and membership sign-ups

Customer Service Assistant

QUILOX
Lagos, Nigeria
02.2018 - 07.2021
  • Developed and maintained comprehensive event budgets, ensuring cost-effective solutions and saving the organization 10% in annual expenses
  • Coordinated and managed logistics for over 20 events per year, resulting in a 25% increase in event attendance and positive feedback
  • Assisted in the promotion and marketing of events through social media, email campaigns, and print materials, driving a 12% increase in ticket sales

Education

AHIMA - Continuing Care Assistant

Nova Scotia Community College
Digby, NS
05-2025

Skills

  • Problem-solving
  • Customer service
  • Strategic Planning
  • Data collection & analysis
  • Time management
  • Client Relationship Management
  • Empathy & compassion
  • Communication
  • Operations Management

Volunteer Experience

  • VOLUNTEER, HIV / AIDS AWARENESS, Lagos, Nigeria, 10/2021, Conducted educational workshops and presentations on HIV/AIDS prevention, reaching an audience of over 500 individuals., Distributed informational materials, including pamphlets and brochures, to raise awareness about HIV/AIDS prevention and treatment options., Provided support and counseling to individuals affected by HIV/AIDS, offering resources and connecting them with local healthcare services.
  • VOLUNTEER, BRING THE KIDS TO SCHOOL AWARENESS, Lagos, Nigeria, 08/2020, Provided support and counselling to families facing barriers to regular school attendance, connecting them with local resources and services., Collaborated with local schools, community organizations, and social services to address attendance issues and promote a supportive educational environment., Participated in community outreach programs, visiting homes and community centers to promote the importance of education and regular school attendance.

Timeline

Personal Care Assistant

L'ARCHE HOMEFIRES
01.2024 - Current

Coordinating Assistant

SILVER FOX, NIGERIA
08.2021 - 09.2023

Customer Service Assistant

QUILOX
02.2018 - 07.2021

AHIMA - Continuing Care Assistant

Nova Scotia Community College
CAROLINE BASSEY