CAROLINE ALLAN
Mississauga,ONTARIO
Summary
Dedicated and hardworking professional with a strong work ethic and positive attitude. Accurate and detail-oriented with exceptional time management and organizational skills. Effective communicator with strong interpersonal abilities. Proficient in various computer systems including Microsoft, Crystal Reports, QuickBooks, ADP-WFN, PCPW, ReportSmith, ADP EZ Labor, Ceridian Insync, Dayforce HCM, and Desjardins HRIS/Payroll systems. Conscientious and compassionate human resources expert passionate about assisting employers in recruiting, developing, and retaining qualified candidates. Skilled in collaborating with management teams to cultivate employee-centric cultures that foster positive morale and optimize productivity. Motivating and positive with excellent interpersonal, coaching, and communication skills.
Overview
14
14
years of professional experience
Work History
Human Resources & Payroll Manager
Gesco Industries LP.
10.2023 - Current
- Responsible for all hiring nationally including reviewing, screening and sorting employment applications and resumes
- Including Summer Students
- Interview applicants, testing and conducts reference checks as required
- National approval of all job postings and recruitment strategy
- Conducts new employee orientations across the country in person or via Microsoft Teams
- Prepares internal/external postings
- Issue all letter of offers, Employment Agreements, Commission Packages for all employees of Gesco nationally
- Update opening positions on all recruitment sites including Indeed, LinkedIn and Gesco Website
- Maintaining and updating the HR Documents Quickbase Applications
- Responsible for planning, coordinating and executing company social events
- (Christmas Party, Summer Employee BBQ, Step Ahead Awards, Service Awards, Employee Engagement Activities, etc.) Responsible for the management of all WSIB, WCB, and CSST claims
- Work with managers across the company and advise on strategy for mitigating lost time
- Responsible for the negotiating, updating and maintenance of the Company’s benefit plans
- Manage all Short-Term Disability Claims and do background information for any LTD Claims if appropriate
- Update and Maintain the Employee Handbook and help managers handle policy conflict
- Responsible for the budgeting of the HR and payroll department and payroll benefit expenses and managing the financials adhering to the budget set
- Sign off and approve Payroll Action Requests, Performance Reviews and Sales Arrangement Forms
- Approve all announcements for new hires and terminations and any other HR released announcements
- Create HR policies and procedures and according to feedback on employee surveys, legislation changes, compliance etc
- Issue disciplinary letters, termination letters, write ups, etc
- Liaison with Lawyers for all legals
- Responsible for all Workplace Violence and Harassment investigations and write ups nationally
- Responsible for approving all: Employee assistance loans
- Vacation overrides or carry over of vacation time
- Time off for bereavement if exceeded policy, Lieu Time
- Sick time to avoid STD costs
- LOA’s throughout the company
- Training and development to be spent
- Job descriptions (ensuring changes are accurate, up to date, relevant, etc.)
- Recommending necessary packages to managers for terminations and provide termination consultation on strategy, legals etc
- Handle all union issues and grievances as well as being a part of the union bargaining team for union negotiations
- Prepare for annual pension audit
- Participate in all audits, internal, CRA, Year End Process, Balancing of T4’s, Produce T2200’s, Releve 1’s (for QC employees)
- Reconciliation of all Government accounts and WCB/WSIB accounts
- Filing of EHT & CNESST annually
- Annual audit of benefits, pension and LTD Plans
- All other duties as assigned.
Payroll & HR Specialist
Pylon Electronics Inc.
07.2019 - 10.2023
- Lead specialist on the implementation of ADP Workforce Now
- Accurate and timely completion of biweekly, multi provincial payroll for salary and hourly employees using ADP Workforce Now
- Reconcile all RRSP and Union payments against the register and submit to accounting for payment
- Reconcile and Balance all hours after each pay run
- Completion of Month End and Year End in timely and effective manner
- Create and update reports using Workforce Now
- Administration of various payments, i.e sick pay, retro pay, vacation pay etc
- Respond to all queries from all internal and site management in a timely manner
- Issuing Record of Employment
- Dealing with CRA enquiries
- Entering all Journal Entries after each payroll run
- Running all monthly accrual reports for vacation, sick and banked time
- Cross referencing Union Agreements to ensure all calculations are correct
- Benefits enrolment and all employee queries for multiple benefits providers
- Handling of all confidential HR and Payroll related matters
- Assisting the Senior Management team with HR issues and complaints
- Creating and issuing of all offer letters and termination letters
- Involved in all HR internal investigations and communication with company legal counsel.
Payroll Specialist
Chartwell Retirement Residences
12.2016 - 07.2019
- Provide a high level of Customer Service for each Client
- Accurate and timely completion of bi weekly, multi provincial payroll for salary and hourly employees using PCPW
- Process payments to third parties, Garnishments, Union Dues and RRSP Contributions
- Completion of all balancing of hours and costs
- Completion of Month End and Year End in timely and effective manner
- Create and update reports using Reportsmith
- Administration of various payments, i.e sick pay, retro pay, vacation pay etc
- Respond to all queries from all internal and site management in a timely manner
- Issuing Record of Employment
- Dealing with CRA queries
- Entering all Journal Entries after each payroll run
- Cross referencing Union Agreements to ensure all calculations are correct
- Issuing and Amending T4’s
- Keeping track of all deductions including Garnishments, advances etc
- Entering all new employee information into Payroll System
- All other duties assigned by Supervisors.
Payroll & Benefits Administrator
CBI Health Group
05.2014 - 12.2016
- Accurate and timely completion of bi weekly multi province payroll of 500+ using Ceridian Insync/Dayforce
- Exporting all hours and km’s from Procura scheduling system
- Completion of all balancing of hours and costs for billing purposes
- Keeping track of all work permits and making sure they have not expired
- Aid in developing/documenting and implementing payroll policies and procedures
- Calculation and remitting all WSIB/WCB premiums monthly/quarterly and annually
- Running Crystal reports for various tasks
- Submission of Union Dues and fees monthly for BC payrolls
- Dealing with employee queries and issues
- Reporting of HSCIS report for Government funding in BC
- Issuing Record of Employment
- Dealing with all CRA queries
- Entering all Journal Entries after each payroll run
- Submitting RRSP contributions to Standard Life
- Working with Finance Department on year end reconciliations
- Issuing and Amending T4’s
- Keeping track of all deductions including Garnishments, advances etc
- Benefit Enrolment, adjustments and terminations.
Payroll Coordinator
Young Transportation Systems
09.2010 - 05.2014
- Accurate and timely completion of bi-weekly corporate payroll using ADP Pay at Work
- Completion of broker payables and payroll journal entries
- Monthly G/L reconciliation of payroll accounts
- Generation of manual cheques and ensure the payroll system is updated accurately
- Responding to employee inquiries for payroll and benefits issues
- Keep benefits enrollment and cancellations up to date
- Deduction and balancing Union Dues accounts and dealing with all matters related to Dues
- Arranging paperwork for Payroll, Hiring and Termination and Production of ROE’s
- Aid in developing/documenting and implementing payroll policies and procedures
- Assisting the accounting department as required
- All other duties as assigned by management
- Reconciling of all fuel for Brokers
- Keeping track of all deductions including Garnishments, cash advances and receipts.
Education
Bachelor of Business Administration And Management - Business Analysis And Process Management
Anniesland College
Glasgow, Scotland01.1997
Diploma Received -
St Augustine’s High School
Glasgow, Scotland01.1994
Skills
- Payroll Software Expertise
- HR policies development
- Onboarding Processes
- Employee Relations
- Payroll Management
- Resolving discrepancies
- Payroll Auditing
- Problem-Solving
Activities
- Customer Care/Personal Effectiveness Certificate
- AODA Training and Certification
References
Available Upon Request
Timeline
Human Resources & Payroll Manager
Gesco Industries LP.
10.2023 - Current
Payroll & HR Specialist
Pylon Electronics Inc.
07.2019 - 10.2023
Payroll Specialist
Chartwell Retirement Residences
12.2016 - 07.2019
Payroll & Benefits Administrator
CBI Health Group
05.2014 - 12.2016
Payroll Coordinator
Young Transportation Systems
09.2010 - 05.2014
Bachelor of Business Administration And Management - Business Analysis And Process Management
Anniesland College
Diploma Received -
St Augustine’s High School
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