Summary
Work History
Education
Skills
TECNICAL SKILLS
LANGUAGES
Timeline
AssistantManager
Carolina Villa Sossa

Carolina Villa Sossa

Winnipeg,Canada

Summary

Detail-oriented software developer with experience in manual testing. I have taken on a range of testing scenarios, ensuring software quality. I'm always up for learning new things and making a real impact in a team setting. Ready to dive into emerging tech, collaborate with others, and see what we can build together. Open to work and excited for new opportunities.

Work History

COSTUMER SERVICE / TECHNICAL SUPPORT

CanTalk
Winnipeg, MB
04.2024 - Current
  • Provided exceptional customer service to promote positive movie-going
    experience.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Enhanced customer satisfaction by troubleshooting and resolving various
    technical issues.

Quality Assurance Analyst

Meta Colombia S.A
Bogota, Colombia
2023.06 - 2023.08

- Participated in software field testing to verify performance of developed projects.
- Create and run test cases and test plans.
- Generate test result reports and verify bug fixes.
- Use lifecycle management platforms, bug tracking systems, and collaboration tools to coordinate business processes.

Junior Software Developer

Meta Colombia SAS
02.2023 - 08.2023
  • Updated old code bases to modern development standards, improving functionality.
  • Participated in software field testing to verify performance of developed projects.
  • Collaborated on stages of systems development from requirement gathering to production releases.
  • Discussed issues with team members to provide resolution and apply best practices.

Education

Computer Engineering - IT

Fundación Universitaria Católica Del Norte
Medellín, Colombia
07.2023

Skills

  • Innovative
  • Software Development
  • Great ability to work collaboratively and in teams
  • Result-oriented and attentive to needs
  • Ability to quickly learn and implement new and changing technologies

TECNICAL SKILLS

  • NET/C#
  • JavaScript
  • PHP
  • HTML - CSS
  • Project management, documentation, analysis, and requirements gathering.

LANGUAGES

  • Spanish: Native language.
  • English: Intermediate.

Timeline

COSTUMER SERVICE / TECHNICAL SUPPORT

CanTalk
04.2024 - Current

Quality Assurance Analyst

Meta Colombia S.A
2023.06 - 2023.08

Junior Software Developer

Meta Colombia SAS
02.2023 - 08.2023

Computer Engineering - IT

Fundación Universitaria Católica Del Norte
Carolina Villa Sossa