Carolina Pall
San Pedro
Summary
Dynamic Office Manager at The Art Of Balance with expertise in front desk operations and exceptional communication skills. Successfully enhanced client engagement through white glove service and streamlined appointment scheduling. Proficient in Microsoft Office and ICD-10 coding, ensuring compliance and efficiency in all administrative tasks. Committed to fostering positive relationships and organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Manager
The Art Of Balance
San Pedro
01.2019 - Current
- Help assist Naturopathic PhD with daily clientele services.
- Managed owners personal and professional calendars.
- Answered all phone lines and handled client and vendor questions regarding services.
- Booked appointments through Vagaro software.
- Filled and filed a diverse range of paperwork.
- Following HIPPA codes, made sure all confidential information was stored in their correct sections.
- Created, implemented and maintained the company website.
- Provided in office white glove customer service to all clientele.
- Ordered and maintained office and medical supplies.
Intern HR Generalist
Mobile Mane LLC
Carson
04.2023 - 12.2025
- Researched and compiled information.
- Worked closely with human resources to support employee management and organizational planning.
- Organized client meetings to provide project updates.
- Assisted with event planning, support, and execution of virtual and in-person engagements.
- Set specific goals for projects to measure progress and evaluate results.
- Maintained positive working relationships with fellow staff and management.
Education
Bachelor of Science - Business Administration and Management
University of The People
Pasadena, CASociology Degree - Sociology
El Camino College
Torrance, CAInterpersonal Strengths In Positive Psychology
Alison Courses
Poland04.2021
Medical Billing and Coding
Us Career Institute
Skills
- Microsoft Office
- Front Desk Operations
- G Suite
- Communication
- Attention to Detail
- Computer Savvy
- CPR certified
- ICD-10
- Coding
Awards
CPR, first aid certified
Languages
- English, Fluent
- Spanish, Basic
- Swedish, Basic
- Hungarian, Conversational
Certification
- Human Resources: Employee Management and Training
- Graphic Design
- Interpersonal Strengths in Positive Psychology
Timeline
Intern HR Generalist
Mobile Mane LLC
04.2023 - 12.2025
Office Manager
The Art Of Balance
01.2019 - Current
Bachelor of Science - Business Administration and Management
University of The People
Sociology Degree - Sociology
El Camino College
Interpersonal Strengths In Positive Psychology
Alison Courses
Medical Billing and Coding
Us Career Institute