Summary
Work History
Education
Skills
Languages
Timeline
Generic

Carolina Pacheco

Cuauhtemoc

Summary

Self-motivated and responsible medical interpreter experienced with facilitating real-time video interpretation for diverse clients, utilizing advanced language skills to ensure accurate and effective communication. Passionate about understanding cultural nuances and professional ethics in interpreting.

Work History

Phone and Video Interpreter

Language Line Solutions
  • Provided phone interpretation for insurance companies as well as phone and internet companies.
  • Mastered specialized medical vocabulary and provided accurate interpretation for medical appointments, ER visits and surgery preps.
  • Post-pandemic, I became a remote video interpreter providing services in the same areas.
  • Applied exceptional listening skills when handling complex or emotionally charged situations for accurate interpretation without compromising message integrity.
  • Managed a high volume of simultaneous client requests for video interpretation services, effectively balancing workload while maintaining quality output.

Remote Medical Interpreter

Voyce
  • Enhanced patient understanding by providing accurate and timely translations during medical appointments.
  • Provided effective communication between healthcare providers and patients, ensuring proper diagnosis and treatment plans.

Administrative Assistant

RapixMart
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Private Spanish Teacher

CMM
  • Taught Spanish in an interactive way to a mixed group of Mennonite women and children.
  • Facilitated language learning through real-life scenarios, enhancing students'' practical communication skills.

Education

Bachelor in Journalism -

UACH
Chihuahua
08-2023

Skills

  • Attentive listening
  • Meticulous attention to specifics
  • Fluent in three languages
  • Adaptable learner
  • Hard-working
  • Ambitious
  • Proficient in typing
  • Upholding confidentiality standards
  • Emotional intelligence
  • Stress management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
German
Limited Working

Timeline

Phone and Video Interpreter

Language Line Solutions

Remote Medical Interpreter

Voyce

Administrative Assistant

RapixMart

Private Spanish Teacher

CMM

Bachelor in Journalism -

UACH
Carolina Pacheco