Carolina Osoria
Anaheim
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Hospice & Palliative Care Coordinator
Essence Hospice
01.2024 - 07.2026
- Coordinated nursing, physician, and Certified Home Health Aide (CHHA) visits to support timely, high-quality patient care while ensuring Medicare compliance.
- Coordinated and scheduled nursing, physician, and Certified Home Health Aide (CHHA) visits to support timely, high-quality patient care and ensure Medicare compliance.
- Monitored and enforced compliance with Plan of Care (POC) requirements, maintaining adherence to Medicare regulations and organizational standards.
- Served as primary triage contact during weekends and Administrator on Call, responding to urgent patient, family, and staff needs with prompt attention.
- Served as the primary triage contact during weekends and functioned as Administrator on Call, responding to urgent patient, family, and staff needs.
- Prepared and coordinated biweekly Interdisciplinary Group (IDG) meetings by organizing patient documentation, tracking care plans, and enhancing communication among interdisciplinary team members.
- Supported continuity of care by assisting with inpatient visits.
- Coordinated durable medical equipment (DME), medications, and transportation services to support patient admissions and ongoing care.
- Assisted with new patient admissions by verifying insurance eligibility and benefits, coordinating intake activities, and ensuring a smooth transition into hospice or palliative care services.
- Processed medication refills, entered physician medication orders into the electronic medical record (EMR), and followed up on medication requests to ensure timely patient access to prescribed therapies.
- Functioned as the primary liaison between physicians, nurses, patients, families, pharmacies, and community partners, promoting effective communication and coordinated care delivery.
- Maintained accurate patient documentation while ensuring compliance with Medicare, hospice, and organizational policies and procedures.
Charge Nurse
St. Catherines Skilled Nursing Facility
03.2022 - 04.2024
- Led nursing staff by providing guidance, instruction, and performance support, fostering high standards of patient care.
- Coordinated with physicians and interdisciplinary care team to develop and implement individualized patient care plans, ensuring safe, high-quality care.
- Performed comprehensive patient assessments and physical examinations to monitor health status, identify changes in condition, and communicate findings to the interdisciplinary healthcare team.
- Conducted daily clinical assessments, monitoring vital signs and administering medications while evaluating patient responses to treatment.
- Provided skilled nursing care including G-tube and J-tube management and feedings, wound and ostomy care, colostomy care, Foley catheter insertion and maintenance, blood glucose monitoring, injections, and nebulizer treatments.
- Maintained strict patient confidentiality and privacy in accordance with HIPAA regulations and organizational policies.
Charge Nurse
Gordon Lane Skilled Nursing Facility
08.2020 - 03.2022
- Performed daily assessments for assigned patients including vital signs, medication administration, G-tube and J-tube care and feeding, wound care, colostomy care, blood glucose monitoring, injections, nebulizer treatments, Foley catheter insertion and maintenance.
- Assisted patients with daily living activities, enhancing their comfort and independence in toileting, feeding, ambulation, dressing, bathing, and transfers.
- Translated for Spanish-speaking patients as necessary.
- Ensured that the station ran efficiently and as per standards and regulations.
- Assisted patients with activities of daily living including, toileting, feeding, ambulation, dressing, bathing, transfers.
- Facilitated communication between healthcare providers and Spanish-speaking patients.
- Collaborated with healthcare team to enhance skin, wound, and ostomy health across the organization.
- Served as a resource for inpatient wound care and skin issues.
Education
Master of Public Health - MPH
California State University, Los Angeles
Los AngelesBachelor of Science - Healthcare Administration
Pacific College
Costa Mesa05-2025
Nursing - Vocational Nursing
Concorde Career College
Garden Grove09-2019
Associate of Arts - Liberal Arts
Santa Ana College
Santa Ana05-2016
Skills
- Care plan development
- End-of-life care
- Clinical assessment
- Symptom assessment
- Care planning
- Discharge planning
- Care coordination
- Healthcare navigation
- Quality improvement
- Clinical evaluation
- Healthcare regulations
- HIPAA compliance
- Interdisciplinary collaboration
- Collaborative teamwork
- Continuing education
- Compassionate communication
LANGUAGES
English, Spanish
Timeline
Hospice & Palliative Care Coordinator
Essence Hospice
01.2024 - 07.2026
Charge Nurse
St. Catherines Skilled Nursing Facility
03.2022 - 04.2024
Charge Nurse
Gordon Lane Skilled Nursing Facility
08.2020 - 03.2022
Associate of Arts - Liberal Arts
Santa Ana College
Master of Public Health - MPH
California State University, Los Angeles
Bachelor of Science - Healthcare Administration
Pacific College
Nursing - Vocational Nursing
Concorde Career College