JOAN ANDRES HENAO RODRIGUEZ
Carlstadt,USA
Summary
Motivated and reliable technologist with extensive experience in warehouse logistics, inventory control, and team leadership. Known for a strong sense of responsibility, adaptability to change, and the ability to work under pressure. Committed to optimizing operations and delivering excellence in fast-paced environments. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
16
16
years of professional experience
Work History
Logistics Analyst
National Paper
Carlstadt, NJ
08.2019 - Current
- Receive, organize, and process purchase orders.
- Manage loading and unloading operations efficiently.
- Coordinate with team members to ensure timely workflow.
Warehouse Supervisor
Primor
West New York, NJ
11.2017 - Current
- Supervise inventory, dispatch, and warehouse logistics.
- Oversee merchandise reception and distribution.
- Lead warehouse staff to maintain operational efficiency.
Picking and Packing Associate
Western Carriers
Teaneck, NJ
11.2021 - 02.2025
- Performed order picking, packing, and sorting.
- Verified and prepared merchandise for shipping.
- Supported dispatch processes and multitasked across departments.
Sales Assistant – Home Appliances
Olimpica S.A.
Palmira
09.2015 - 06.2016
- Met sales goals and ensured customer satisfaction.
- Maintained merchandise presentation and stock levels.
- Delivered effective in-store support and service.
Commercial Advisor & Sales Agent
Claro Soluciones Fijas
01.2009 - 01.2016
- Held various roles including sales representative, customer support, and service agent.
- Provided in-person customer service and achieved sales targets.
Customer Service Executive
Telecenter Panamericana (DirecTV)
Cali
07.2011 - 01.2012
- Handled customer inquiries and service requests professionally.
Education
Technologist Degree -
Universidad San Martín
Palmira, Colombia01.2001
High School Diploma -
Industrial High School Humberto Raffo Rivera
Valle, Colombia01.1998
Technical Systems Training -
Compuamigos Institute
Palmira, ColombiaSkills
- Warehouse Equipment Operation: Picker, Pallet Jack (3 years)
- Inventory Management & Logistics Coordination
- Multitasking & Fast-Paced Environment Adaptability
- Team Leadership & Staff Supervision
- Fluent Spanish, Proficient English
Timeline
Picking and Packing Associate
Western Carriers
11.2021 - 02.2025
Logistics Analyst
National Paper
08.2019 - Current
Warehouse Supervisor
Primor
11.2017 - Current
Sales Assistant – Home Appliances
Olimpica S.A.
09.2015 - 06.2016
Customer Service Executive
Telecenter Panamericana (DirecTV)
07.2011 - 01.2012
Commercial Advisor & Sales Agent
Claro Soluciones Fijas
01.2009 - 01.2016
Technologist Degree -
Universidad San Martín
High School Diploma -
Industrial High School Humberto Raffo Rivera
Technical Systems Training -
Compuamigos Institute
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