Carolina Melgar
3183 Wilshire Blvd #196A5 Los Angeles,CA
Summary
To obtain an entry level position where all my acquired skills can be fully utilized.
Overview
19
19
years of professional experience
Work History
Caregiver
In-Home Supportive Services
01.2010 - Current
- Assisting client with activities of daily living, promoting independence and quality of life.
- Assisting with daily living activities, running errands, and household chores.
- Provides Medication reminders.
- Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
- Transporting client to and from medical appointments with safety and efficiency.
- Answered Patient calls for care.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Patient Accounts Billing Representative II
Gateways Hospital And Mental Health Center
10.2012 - 01.2019
- Provided training to new employees on billing procedures and software, improving efficiency within the department.
- Interview inpatients and/or their families as needed upon admission to Gateways Hospital.
- Enter client data into the billing systems on a daily basis, research and resubmit claim denials and post payments
- Processed and verified invoices to secure accuracy of billing information.
- Coding and Verified insurance.
- Excellent communication skills, both verbal and written.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Receptionist/Data Entry Clerk
LA Child Guidance Clinic
09.2007 - 03.2010
- Maintained visitor log for entering and leaving facility for security purposes.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- LAC DMH integrated system.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Answered central telephone system and directed calls accordingly.
- Billing, Coding notes, Creating charts, Filling charts
- Assist psychiatrist and inters.
Receptionist/Medical Assistant
Hosanna Medical Clinic
03.2006 - 09.2007
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Open and Close clinic.
- Take vital signs, prep for procedure, draw blood and obtain specimens.
- Billing
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Answered multi-line telephones, Confirmed appointments, communicated with clients, and updated client records.
- Assist Doctor with patients.
- Verified patient insurance coverage and collected required co-payments.
Medical Assistant
Clinica Medica Fatima
08.2005 - 03.2006
- Maintained a clean, professional appearance of the check-in area to create a welcoming environment for all guests.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Arrange hospital admissions and laboratory services.
- Perform EKG's and assist physician with patients.
- Authorized drug refills as directed by physician.
- Answered phone promptly and directed incoming calls to correct offices.
- Organize medical records.
Education
Medical Assistant -
DVS College
Los Angeles, CA01.2006
Skills
- Experience handling confidential data
- Strong written and oral communication skills
- Patient Care
- MS Office, Excel and Outlook
- Bilingual, Reliable and Fast learner
Timeline
Patient Accounts Billing Representative II
Gateways Hospital And Mental Health Center
10.2012 - 01.2019
Caregiver
In-Home Supportive Services
01.2010 - Current
Receptionist/Data Entry Clerk
LA Child Guidance Clinic
09.2007 - 03.2010
Receptionist/Medical Assistant
Hosanna Medical Clinic
03.2006 - 09.2007
Medical Assistant
Clinica Medica Fatima
08.2005 - 03.2006
Medical Assistant -
DVS College
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