Carolina Guerrero Benitez
Ottawa,ON
I am the energy I want to attract!
Summary
Hardworking and passionate job seeker with strong organizational skills, committed, capable of learning and eager to be part of this institution.
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures.
Excellent communication and listening skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Language
2
2
years of post-secondary education
Work History
Operation Manager
Painting and cleaning Ottawa (PLEP)
02.2018 - 12.2023
- Find new projects through business connections and management of social networks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Encourage work team to achieve optimal performance in each project
- Handled client relations with assigned clients providing support and updates ongoing basis.
- Train new employees to be proficient in different areas.
Supervisor
Alco Janitorial
10.2018 - 12.2021
- Develop and maintain positive company image by efficiently interacting with clients and cleaners.
- Maintain vehicle assigned by the company clean and drive daily in a safe way.
- Present daily report with the activities carried out and the status of each contract, after my daily visit.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Journalist
Telecafe
02.2012 - 05.2016
- Deployed to news events locales to provide on-the-ground broadcast solutions and news coverage.
- Covered special events and breaking news with eye for detail and tenacious pursuit of important information.
- Developed strong relationships with sources, leading to exclusive interviews and scoops.
- Wrote, produced and host two television programs focused on community interviews.
Education
English Program - Languages
11.2018
No Degree - Journalist and T.V. Host
02.2010 - 12.2011
Secondary School Diploma -
11.1996
Skills
- Works efficiently in high-volume, fast-paced environments with frequent interruptions and changing priorities
- Proficient with use of: Excel, Word, Power Point
- I consistently communicate clearly and professionally and can analyze and consolidate information
- Interpersonal Communication
- Employee relations and conflict resolution
- Other Skills: verbal and written communication, listening, presenting, networking
- Personal Skills: adaptability, resilience, growth mindset, problem solving, critical thinking and judgment
- Work Skills: planning, time management, team player, desire to learn, flexibility, accuracy
- Patience and Empathy
- Report Writing
- Initiative and perseverance
- Mental Resilience
Languages
Bilingual - English and Spanish
References
- Lubin Calderon, 647-290-4518, Canadian Armed Forces - Lieutenant Navy (Ret’d), Financial Analyst - Department of National Defence (DND) ADM(Fin)
- Aislinn Hagan, 519-209-4099, Junior Policy Analyst – Indigenous Services Canada (ISC)
- Santiago Botero, 819-319-7606, Financial Admin – Shared Services Canada (SSC)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supervisor - Alco Janitorial
10.2018 - 12.2021
Operation Manager - Painting and cleaning Ottawa (PLEP)
02.2018 - 12.2023
Journalist - Telecafe
02.2012 - 05.2016
Quilmes University - No Degree, Journalist and T.V. Host
02.2010 - 12.2011
Algonquin College - English Program, Languages
Religiosas Adoratrices - Secondary School Diploma,
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