Carolina Flores

• Coordinated registration functions ensuring clean claims processing and accurate patient demographics.

• Verified insurance eligibility for 60+ patients daily, reducing billing errors and delays.

• Counseled patients on financial responsibilities and negotiated payments for copays and deductibles.

• Ensured compliance by collecting signatures and delivering appropriate documentation.

• Handled daily transactions while maintaining accuracy and customer satisfaction.

• Trained and mentored new hires in cashiering and customer service best practices.

• Supported inventory management and coordinated stock counts.

• Supervised and monitored the safety and care of children in a licensed daycare setting.

• Prepared meals, organized schedules, and supported hygiene routines.

• Maintained records of children’s behavioral progress and daily routines.

• Tutored children with homework and developed lesson plans to support learning.

• Coordinated with teachers to enhance academic effectiveness of the program.

• Maintained organization and ensured program areas were clean and safe.