Carolina escobar
Fredericton,NB
Summary
Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Horizon Health Network
01.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Handled sensitive patient information with discretion, adhering to strict guidelines and safeguarding privacy at all times.
Customer Service
Staples
06.2019
- Actively engaged with 50+ customers per day by providing excellent customer service and answering any questions inquiries or concerns to give a great shopping experience for clients
- Assisted team members, when necessary, by labelling products, unloading merchandise, cleaning up, and working in the backroom, and cash register, to ensure a safe and efficient flow on the sales floor
- Actively worked with assistant managers and general managers by providing ideas to develop store concepts to generate a versatile look for the customers to enjoy.
Tourist Advisor
Blockhouse Visitor Information Center and Campground
01.2017 - 09.2017
- As a team leader, effectively provided guidance, instruction
- Leadership tourist visiting the community
- Assisting tourists on what and where to go around the Lunenburg area
- Booking reservations for the campground
- Counting and closing the till for the campground.
Education
Administrative Professional Health Services Program -
New Brunswick Community College
Fredericton, NBSkills
- Company Secretarial support
- Strong knowledge of MS Office Suite (Excel, Word, PowerPoint) and MEDITECH
- Conflict Resolution and Identification of Issues
- Dedicated, reliable, and excellent work ethic
- Flexible and easily adaptable to a new work environment
- Attention to detail and accuracy in maintaining record
Volunteer Experience
- Peer Mentor Program for International Students, Fredericton, NB, Canada, 09/2019-04/2020, Establish trusting relationship with international students to start their new lives in Canada and help them through the cultural differences.
- FHS Kats Kitchen, Fredericton, NB, Canada, 09/2019-02/2020, Help provide students in need breakfast and lunches. Help prepare the lunches for the students.
References
AVAILABLE UPON REQUEST
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Horizon Health Network
01.2024 - Current
Customer Service
Staples
06.2019
Tourist Advisor
Blockhouse Visitor Information Center and Campground
01.2017 - 09.2017
Administrative Professional Health Services Program -
New Brunswick Community College