Carolina De La Fuente

• Maintained an ethical and positive work environment to ensure that, through teamwork, areas such as production and sales could make agreements that benefit the company's plans.
• I collaborated with the production team to improve production costs continuously through an adequate production plan.
  
  Position and strengthen the S&OP area collaboratively and transversally within the company, achieving greater efficiency and productivity.
  
  Implement an ordered production plan to focus production efforts on the plan and give visibility to the sales of the available stock of products. Thus, the customer will receive accurate information on the status of their orders.
  
  I quickly resolved internal communication problems to close deals and increase customer satisfaction.
  
  I held periodic team meetings to reinforce goals and objectives and establish clear expectations about product availability, contingencies and operational challenges.
• Used metrics to modify production and sales programs and plans to increase efficiency.
  
  Coordinated with other departments to provide smooth execution of sales initiatives.
  
  Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
  
  Monitored on-hand stock performance and provided feedback to each team member.
  
  Used negotiation skills to obtain manufacturing service agreements and ensure quality standards and availability.

• Management of market demand for subsidiaries and Gerdau.
  
  Recovery of obsolete products.
  
  Planning and managing monthly demand for more than four business lines (approximately 400 SKUs).
  
  Carrying out and consolidating decision meetings with senior management.
  
  Cost evaluation by SKU to generate a profitable production plan for the business.
  
  Positioning and strengthening the S&OP area collaboratively and transversally within the company.
  
  Reduction of the obsolescence indicator and development of a reuse strategy, which meant a saving of M$200.
• Facilitated communication and collaboration between departments to help business function smoothly.
• Improved processes by recommending operational changes.

Preparing the Gerdau Rolling Forecast and consolidating subsidiaries to prepare the Rolling Forecast Chile.

Preparation and coordination of the annual strategic plan.

Consolidation of management control reports for senior management.

Consolidation of management reports from Chile for sending to Headquarters (Brazil)

Standardization of management processes at Gerdau Chile.

Preparation and simplification of reports for senior management.

Creation of consolidation matrix for Rolling Forecast.

Preparation and monitoring of the monthly rolling forecast.

Preparation and coordination of the annual strategic plan.

Preparation and consolidation of control indicators for the three production plants, Antofagasta, Santiago and Concepcion, to define goals.

Used critical thinking to break down problems, evaluate solutions and make decisions.

Consolidate information for the parent company (Gerdau Chile).

Responsible for reports, the company's management control process, and presentations to the board of directors.

Creation of effective communication procedures between Matco and Gerdau.

Simplification of planning processes.

Monitoring and actions of the productive costs of the plants, achieving the optimal cost.

Preparation and monitoring of the monthly Rolling Forecast.

Preparation of action plans to attack budget deviations.

Planning and preparation of the monthly executive committee.

She supported the evaluation of relevant business projects.

BSC monitoring and dissemination to all areas of the company.

Support and monitoring of the annual business plan.

Structuring and standardization of the Planning and Management Control process.

Alignment of strategy with all areas of the business.

Generation of relevant reports for management decision-making.

Business requirements management.

Management of opportunities and customer complaints.

Planning events and meetings to support the company's objectives.

Organization and application to the Great Place to Work in 2010, obtaining third place and second place in 2012.

Book preparation and application for the 2012 National Quality Award.