Carolina Davis
Dartmouth,NS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Insurance Advisor
TD Insurance
04.2021 - Current
- Gained specific skills and experience after helping UW with short term assignments work (off -phone duties)
- Exceeded required productivity targets with UW projects
- Met specific requirements and became more detail oriented by handling own workload with minimal managerial supervision
- Passed all license exams and requirements successfully and holds property insurance licenses for all provinces, to serve clients from every province and territory throughout the country.
- Provided advice to clients on the most suitable insurance policies for their individual needs.
- Developed and implemented strategies to maximize customer satisfaction.
Office Administrative Assistant
Home Realty
08.2020 - 03.2021
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Gained experience by working in a dynamic, high-pressure environment with strong administration, planning and time management skills.
Customer Service Cashier
Panera Bread
08.2019 - 04.2020
- Maintained a very friendly and professional attitude as a front-line employee
- Applied own judgement in identification and resolution of first level issues when dealing with customers
- Worked under a fast-paced environment with specific attention to detail.
Office Administrator/Receptionist
SAJ Tex industries
04.2018 - 05.2019
- Delivered clerical support by efficiently handling wide range of routine and special requirements
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Transcribed meeting minutes for record-keeping and submitted to senior management.
Education
Bachelor's Degree - Human Resources and Labour Relations, progress
Athabasca University
12.2025
College Diploma - Flight services and Hospitality
Seneca College of Applied Arts
01.2020
Skills
- Time management and decision making
- Manage own workload with minimal supervision thus able to work independently
- Able to access through systems and find best solutions with technological issues
- Able to meet deadlines and targets needed for the role
- Proficiency in Microsoft Applications
- Research and Analytical ability to review available resources and draw conclusions
- Customer Service
- New Client Acquisition
- Guidewire application experience
Timeline
Insurance Advisor
TD Insurance
04.2021 - Current
Office Administrative Assistant
Home Realty
08.2020 - 03.2021
Customer Service Cashier
Panera Bread
08.2019 - 04.2020
Office Administrator/Receptionist
SAJ Tex industries
04.2018 - 05.2019
Bachelor's Degree - Human Resources and Labour Relations, progress
Athabasca University
College Diploma - Flight services and Hospitality
Seneca College of Applied Arts
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