Carolina Dalog
Toronto,Ontario
Summary
To obtain a challenging and rewarding personal support worker position in a health care setting.
Overview
10
10
years of professional experience
Work History
Personal Support Worker
Advent Valleyview Residence
05.2025 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Implemented personalized care plans based on individual needs and preferences.
- Collaborated with multidisciplinary teams to enhance client care effectiveness.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
MEDICAL OFFICE ASSISTANT
Forest Hill Medical Imaging
01.2023 - Current
- Greeting and interacting with patients
- Validating patients’ payment methods
- Collection and retention of patients’ personal information
- Responding to patients’ phone calls and email inquiries
- Scheduling imaging appointments for patients
- Assisting radiology technician with certain imaging procedures
- Sending images, requisitions, and work sheets to radiologist for review and interpretation
- Sending imaging reports to referring doctors
MEDICAL OFFICE ADMINISTRATOR
Forest Hill Family Health Centre
10.2021 - Current
- Greeting and interacting with patients
- Validating patients’ payment methods
- Collection and retention of patients’ personal details and medical information
- Responding to patients’ phone calls and email inquiries
- Scheduling of medical appointments for patients
- Assistance in maintaining and updating medical records related to patients’ interactions and transactions
- Data entry with a high degree of accuracy, ensuring the integrity of records on file
- Following-up on referrals sent to specialists
- Responding to inquiries from patients, doctors, and staff regarding records and documentation
- Collaboration with team members to streamline record-keeping processes and improve efficiency
PERSONAL SUPPORT WORKER
Geri Health Home Care
01.2019 - 09.2021
- Assisted clients with daily tasks
- Ensured client is comfortable, safe, and enjoying emotional and physical well-being
- Meal planning and preparation
- Provided bedside and personal care (bathing, grooming, dressing/undressing)
- Assisted with medication management client as prescribed and instructed
- Assisted client with light housekeeping
- Administered medication to client as prescribed and instructed
IN-HOME CAREGIVER
Private Home
09.2015 - 09.2021
- Planned indoor and outdoor activities for the children
- Ensured children’s safety at all times
- Grocery shopped and meal prepped for the family
- Light house cleaning
- Assisted the children in getting ready for school
- Escorted the children to and from school
- Prepared of healthy snacks and lunches for the children (home and schools)
- Bathed the children
- Assisted the children with their homework
- Was responsible for taking the children to the park and other outdoor activities
COVID19 SCREENER
Gerdau Whitby
03.2020 - 07.2020
- Greeted all employees and visitors
- Health screening of all persons entering the premises
- Maintained proper employee and guest flow at the entrance
Education
Medical Office Administrator Diploma - undefined
Medix College of Healthcare
Toronto, Ontario01.2021
Personal Support Worker - undefined
UMS College
Toronto, Ontario01.2018
Bachelor of Science - Nursing
Northeastern College
Santiago City01.2008
Skills
- Personal Care (bathing, dressing, grooming)
- Medication Management
- Mobility Assistance
- Meal Preparation
- Communication and interpersonal Skills
Timeline
Personal Support Worker
Advent Valleyview Residence
05.2025 - Current
MEDICAL OFFICE ASSISTANT
Forest Hill Medical Imaging
01.2023 - Current
MEDICAL OFFICE ADMINISTRATOR
Forest Hill Family Health Centre
10.2021 - Current
COVID19 SCREENER
Gerdau Whitby
03.2020 - 07.2020
PERSONAL SUPPORT WORKER
Geri Health Home Care
01.2019 - 09.2021
IN-HOME CAREGIVER
Private Home
09.2015 - 09.2021
Medical Office Administrator Diploma - undefined
Medix College of Healthcare
Personal Support Worker - undefined
UMS College
Bachelor of Science - Nursing
Northeastern College
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