Carolin Tabion
Oshawa,ON
Summary
Relentless professional known for working hard to determine risk levels. A well-spoken Fraud Analyst promoting exemplary talents in reviewing accounts and identifying issues.
Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.
Experienced service crew member with many years in service industry. Skillfully delivers high-quality service and promote customer loyalty. Dedicated to team and business success.
Overview
8
8
years of professional experience
Work History
Fraud Detection Specialist
Wells Fargo
05.2022 - 12.2023
- Evaluated customer data to identify and prevent fraudulent activities.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
Teacher
Department Of Education
06.2017 - 01.2022
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
Customer Service Crew Member
Jollibee Foods
12.2015 - 06.2017
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Provided primary customer support to internal and external customers.
Education
Master of Arts - Education
Colegio De Dagupan
Philippines05.2021
Skills
- Telephone and Email Etiquette
- Procedure Review
- Fraud Detection
- Clerical Support
- Calm Under Pressure
- Team Management
- Supervision and Leadership
- Computer Skills
- Cash Handling
- Customer Complaint Resolution
- POS System Operation
- Payment Processing
- Order Processing
- Quality Control
Languages
English
Native or Bilingual
Timeline
Fraud Detection Specialist
Wells Fargo
05.2022 - 12.2023
Teacher
Department Of Education
06.2017 - 01.2022
Customer Service Crew Member
Jollibee Foods
12.2015 - 06.2017
Master of Arts - Education
Colegio De Dagupan