Carole Reece
Pilot Butte,SK
Summary
Highly-motivated registered nurse, working in regulation, with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed to meeting organizational needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
9
9
years of professional experience
Work History
Nursing Advisor
College of Registered Nurses of Saskatchewan
Regina, SK
03.2019 - Current
- Answered inquiries from registrants regarding their professional practice and workplace issues.
- Empowered others to use judgment and knowledge to solve problems and concerns.
- Advised registrants on personal, professional continuing education, encouraging registrants to explore learning opportunities.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Conducted presentations to share new information with registrants and stakeholders.
- Obtained additional information and clarification from other nursing advisors to resolve concerns.
- Gathered, organized and analyzed information to support written reports.
- Collaborated with others to discuss new opportunities.
- Understood and followed oral and written directions.
- Attended seminars and conferences to stay abreast of changes in the nursing practice and regulation.
- Planned and completed group projects, working smoothly with others.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Worked successfully with diverse group of coworkers to accomplish the strategic goals of the organization.
Nursing Advisor - Investigator
College of Registered Nurses of Saskatchewan
Regina, SK
10.2014 - 03.2019
- Sought out witnesses to obtain information related to the reported complaint.
- Presented case summaries at Investigation Committee meetings for decision.
- Reported results of investigations with written observations, documents and produced final reports.
- Conducted interviews with witnesses related to complaint.
- Attended training sessions to stay current on new investigative trends and technologies.
- Opened investigations into issues brought up by individuals in community.
- Organized and maintained files of all investigative activities.
- Interviewed reported registrants, complainants and others for verification and corroboration of the complaint.
- Reviewed medical records, and other documents for evidence.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Master of Arts - Distance Education
Athabasca University
Athabasca, AB05-2014
Bachelor of Science - Nursing
University of Saskatchewan
Saskatoon, SK10-2003
Skills
- Presentations and Public Speaking
- Group Facilitation
- Stakeholder Management
- Research Abilities
- Client Engagement
- Strategic Planning
- Data Interpretation
- Relationship Building
- Records Maintenance
- Individual Counseling
- Attention to Detail
- Policy and Procedure Improvements
- Critical Thinking
- Decision-Making
- Listening Actively
- Conflict Management
- Relationship Development
- Cultural Competency
- Problem-Solving
Timeline
Nursing Advisor
College of Registered Nurses of Saskatchewan
03.2019 - Current
Nursing Advisor - Investigator
College of Registered Nurses of Saskatchewan
10.2014 - 03.2019
Master of Arts - Distance Education
Athabasca University
Bachelor of Science - Nursing
University of Saskatchewan
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