Carole Landry
Val-d’Amour,NB
Summary
Results-driven HR Coordinator skilled in employee training and recruitment strategies. Expertise in generating reports and enhancing customer relationships to support team success and a positive workplace culture. Resourceful in prioritizing and multitasking, with extensive experience in administrative duties. Recognized for effective file management and capacity to adapt quickly in fast-paced environments.
Overview
33
33
years of professional experience
Work History
HR Coordinator
ALPA Equipment
Balmoral, NB
08.2022 - 11.2025
- The position was removed due to organizational restructuring.
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
- Coordinated employee recruitment, hiring, and interview processes to streamline candidate selection.
- Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
- Conducted exit interviews to identify areas of improvement within the organization.
- Maintained employee records, updating information in HR management systems.
- Supported benefits administration, including health insurance and retirement plans.
- Assisted in developing and implementing HR policies and procedures to ensure compliance with regulations.
- Prepared presentations to company executives regarding employee performance and retention trends.
- Supported HR projects and initiatives by providing essential administrative assistance.
- Organized employee directories and updated individual contact information.
HR Coordinator
Hero
Atholville, NB
04.2020 - 08.2022
- Removed position due to organizational restructuring.
- Same task as above, plus,
- Facilitated the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications to ensure a strong candidate pool.
- Initialized background checks for potential new hires.
- Responded to employee concerns, fostering a positive workplace environment.
- Resolved employee relations issues through effective communication and problem solving techniques.
- Investigated complaints about discrimination or harassment brought forward by employees.
- Supported HR projects and initiatives through effective administrative assistance, enhancing overall project execution.
- Supported diversity and inclusion initiatives, promoting a respectful workplace culture.
- Assisted with compensation benchmarking and job classification reviews.
- Coordinated employee engagement activities that improved workplace morale and fostered a more productive environment.
- Helped with employee transfers and referrals.
- Handled employee discipline and termination to address policy infractions.
- Compiled reports on attendance tracking, disciplinary actions, and terminations to support HR decision-making.
Second in Command
Thebae & White Assurance
Campbellton, NB
01.2016 - 04.2020
- Oversaw daily staff activities, ensuring compliance with company policies and procedures to maintain operational standards.
- Trained new employees on company standards and best practices for service delivery.
- Facilitated team meetings to review project progress and identify solutions to operational challenges.
- Resolved personnel conflicts using effective communication strategies to foster a collaborative work environment.
- Participated in recruitment process by conducting interviews and selecting suitable candidates.
- Organized meetings, conferences and special events related to the organization's objectives.
Insurance Agent
Thebae & White Assurance
Campbellton, NB
04.2013 - 04.2020
- Developed tailored insurance solutions based on client needs.
- Presented tailored insurance coverage options to meet specific client needs.
- Guided clients in understanding policy details and benefits for informed decision-making.
- Conducted regular policy reviews for existing clients.
- Maintained accurate client records and policy information.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Managed accurate records of all insurance transactions using computer software systems to ensure compliance and accessibility.
Insurance Agent
Assurance Co-Operators
Campbellton, NB
12.2009 - 04.2013
- Delivered tailored insurance coverage options to meet client needs.
- Developed tailored insurance solutions based on client needs.
- Assisted clients in understanding policy details and benefits.
- Performed regular policy reviews, ensuring clients understood their coverage and identified potential updates.
- Resolved client inquiries and concerns promptly and professionally.
- Facilitated telephone appointments with prospective clients to establish trust and effectively present insurance solutions.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Maintained accurate records of all insurance transactions using computer software systems.
Administrative Secretary
Assurance Co-Operators
Campbellton, NB
09.2007 - 12.2009
- Managed daily office operations and ensured smooth workflow for all departments.
- Provided comprehensive administrative support to executive team, managing filing, faxing, photocopying, and scanning of documents to ensure organized operations.
- Assisted in maintaining electronic filing systems and document management for efficiency.
- Responded to incoming phone calls and inquiries with professionalism, directing calls appropriately to enhance communication efficiency.
- Organized and maintained confidential files and records.
- Managed office supplies inventory and placed timely orders to maintain stock levels and support office operations.
Co-Owner
Rino Take Out
Val-d’Amour, NB
01.2006 - 01.2008
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Negotiated contracts with vendors and suppliers to secure the best terms possible.
- Coordinated staff schedules to optimize workforce levels and meet operational demands.
- Oversaw inventory management and supply ordering to ensure kitchen operations ran smoothly.
- Monitored compliance with health and safety regulations in food preparation areas to maintain standards.
Accounting Secretary
City Centre Dental clinic
Campbellton, NB
06.1992 - 03.2006
- Streamlined accounts payable and receivable processes to enhance financial accuracy.
- Maintained accurate records using accounting software systems.
- Prepared bank deposits by compiling data from cashiers' slips and checks received daily.
- Managed petty cash fund to maintain operational liquidity and support daily transactions.
- Developed spreadsheets in Microsoft Excel for effective record-keeping and reporting.
- Scheduled patients appointments and managed calendars
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Education
Courtier d'assurance - Agram au Canada
IBN
Fredericton, NB01.2015
Fundamental -
IBN
Fredericton, NB01.2009
Certificate de Technique De Bureau -
CCNB
Campbellton, NB01.1992
Diplôme d’études secondaires -
Polyvalente Roland Pépin
Campbellton, NB01.1989
Skills
- 32 years of experience in office work
- Certificate of technical office and high school graduate
- Continuing education, CAIB certification
- Organized, honest, efficient, resourceful
- Work Planning and Prioritization
- Scheduling expertise
- Multitasking and organization
- Scheduling and calendar management
- Fast learner, excels in time management skills, and able to multitask
- Computer knowledge: Internet, email, Word, Excel, Epic, Tam, Cloud, Deforce, HR download
References
Fornix sur demanded.
Hobbies and Interests
- Wood Working
- Listing to music
- Outdoor activities
Languages
English
Professional
French
Professional
Timeline
HR Coordinator
ALPA Equipment
08.2022 - 11.2025
HR Coordinator
Hero
04.2020 - 08.2022
Second in Command
Thebae & White Assurance
01.2016 - 04.2020
Insurance Agent
Thebae & White Assurance
04.2013 - 04.2020
Insurance Agent
Assurance Co-Operators
12.2009 - 04.2013
Administrative Secretary
Assurance Co-Operators
09.2007 - 12.2009
Co-Owner
Rino Take Out
01.2006 - 01.2008
Accounting Secretary
City Centre Dental clinic
06.1992 - 03.2006
Courtier d'assurance - Agram au Canada
IBN
Fundamental -
IBN
Certificate de Technique De Bureau -
CCNB
Diplôme d’études secondaires -
Polyvalente Roland Pépin