Summary
Overview
Work History
Education
Skills
Certification
References
Hobbies and Interests
Timeline
Generic

Carole Davis

Burlington,ON

Summary

Energetic and reliable professional seeking a position as a part time Travel Agent Bringing forth strong customer service and retail management skills to create memorable travel experiences for clients.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Retail Manager – Front Store Manager

Shoppers Drug Mart
05.2008 - 05.2024
  • Managed day-to-day store operations and supervised a team of 35 employees
  • Developed strategies to meet monthly sales targets and oversaw inventory control
  • Improved customer satisfaction by providing exceptional service and team training.

Bilingual Customer Service Sales Representative

Ryan Medical
09.2005 - 05.2006
  • Handled customer orders, inquiries, and resolved issues promptly
  • Developed strong interpersonal and problem-solving skills.

Education

Sales and Marketing Diploma -

Sheridan College
01.2004

Medical Administration Certificate -

Sheridan College
01.2003

High School Diploma -

Saunders Secondary School
01.2002

Skills

  • Customer Service: Demonstrates excellent ability to understand and meet customer needs
  • Retail Management: Experienced in achieving annual business goals
  • Communication: Displays effective verbal and written communication skills
  • Organization: Skilled in arranging and managing travel plans
  • Attention to Detail: Pays close attention to all aspects of travel arrangements
  • Language Skills: Fluent in English and French

Certification

Certified Travel Associate (CTA), The Travel Institute, 07/2024

References

Available upon request

Hobbies and Interests

Passionate about exploring diverse cultures and destinations.

Timeline

Retail Manager – Front Store Manager

Shoppers Drug Mart
05.2008 - 05.2024

Bilingual Customer Service Sales Representative

Ryan Medical
09.2005 - 05.2006

Sales and Marketing Diploma -

Sheridan College

Medical Administration Certificate -

Sheridan College

High School Diploma -

Saunders Secondary School
Carole Davis