Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Took samples to complete diagnostic and routine assessment tests.
Administered medications and injections to patients.
Delivered emotional support to patients and families during challenging times.
Personal Care Assistant
Horizon Health Network, Veteran's Health Unit
06.2022 - Current
Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Promoted independence with structured routines and clear communication to support clients in their daily lives.
Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
Personal Banking Representative
CIBC
03.2017 - 02.2022
Increased customer satisfaction by providing personalized banking solutions and exceptional service.
Assisted customers with account management, including opening new accounts, updating existing ones, and resolving issues.
Ensured compliance with bank policies and regulations during all customer interactions.
Pharmacy Technician
Jean Coutu
09.2011 - 02.2017
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Reduced medication errors by diligently cross-checking medications against patient profiles before dispensing.
Dispensed Methadone in a clinical setting.
Compounded medications, ointments, and creams in a lab setting.