Carol Stobbe
Saskatoon
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Walmart Vision Centre
Walmart
09.2019 - 12.2021
- Assisted patients with proper fitting and adjustments of eyeglasses, ensuring optimal comfort and functionality.
- Educated customers about lens options, including materials, coatings, and special features to help them make informed decisions.
- Processed insurance claims accurately and efficiently to expedite payments for both the vision center and patients.
- Improved overall store performance by participating in training sessions on new products, technologies, sales techniques regularly.
- Collaborated with optometrists to ensure accurate prescription fulfillment for glasses and contact lenses.
- Enhanced customer satisfaction by providing personalized assistance in selecting eyewear and lenses.
- Increased sales revenue through effective promotion of optical products and services to customers.
Licensed Optician
Factory Optical
06.2017 - 03.2019
- Coordinated with insurance providers to verify coverage and complete accurate claim submissions for patients.
- Contributed to a positive work environment by collaborating effectively with team members and demonstrating strong problem-solving abilities.
- Resolved customer complaints professionally and effectively to maintain positive client relationships.
- Assisted clients in selecting appropriate frames based on face shape, skin tone, and personal style preferences.
- Managed inventory levels to ensure adequate stock of lenses, frames, contact lenses, and accessories.
- Built rapport with clients through attentive listening skills and genuine interest in their vision needs.
Education
Arts And Sciences
University of Saskatchewan
Saskatoon, SK04.1970
Skills
- Optical knowledge
- Appointment Scheduling
- Insurance processing
- Frame selection guidance
- Contact lens instruction
- Goal-Oriented
- Order tracking
- Documentation skills
- Schedule Coordination
- Patient Education
- Merchandising displays
Languages
English
Professional Working
Timeline
Walmart Vision Centre
Walmart
09.2019 - 12.2021
Licensed Optician
Factory Optical
06.2017 - 03.2019
Arts And Sciences
University of Saskatchewan