Carol Crocker

• Maintained strict adherence to patient confidentiality guidelines, ensuring the protection of sensitive personal information.
• Provided respite care services to family caregivers, offering much-needed relief while maintaining a high standard of care for clients.
• Maintained accurate records of patient progress, ensuring continuity of care across multidisciplinary teams.
• Managed time efficiently while juggling multiple client needs simultaneously without compromising on quality of care.
• Implemented therapeutic interventions as directed by healthcare professionals, leading to improved patient functioning.
• Delivered exceptional customer service to both clients and their families by consistently exceeding expectations.
• Provided emotional support to patients and families during difficult times, fostering resilience and coping skills
• Created strategies to address behaviors by determining triggers.

• Maintained accurate documentation of each family''s progress, goals, and challenges, ensuring compliance with program requirements and facilitating data-driven decision making.
• Supported families in achieving self-sufficiency by providing resources and referrals for employment, housing, and educational opportunities.
• Facilitated meetings and workshops to educate parents on child health, mental health and development.

Assisted Daycare owners in becoming designated Child Care Centers in NB.

Assisted in developing goals to improve and add natural elements to play areas for children using funding from designation.

• Collaborated with community members to provide helpful resources to suit family needs.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Utilized knowledge of evidence-based programs to inform parents and assist in goal-setting.
• Conducted home visits to assess family environment and provide resources to combat behavioral or environmental setbacks.
• Demonstrated strong knowledge of child development principles and suggested alternative parenting methods to suit individual family needs.
• Addressed challenging behaviors in young children using evidence-based intervention techniques that emphasized positive reinforcement strategies.
• Established trusting relationships with diverse families through consistent communication, empathetic listening, and cultural sensitivity.
• Contributed to continuous program improvement efforts by participating in staff trainings, sharing best practices among peers, and actively seeking feedback from families served.
• Promoted a positive home learning environment with the creation of customized Family Learning Plans that included achievable goals and milestones.
• Evaluated family needs and provided ongoing case management services to ensure successful outcomes in areas such as housing stability, child development, and overall wellbeing.
• Monitored progress toward program goals through regular assessments of child development indicators and adjustments to service plans as needed.
• Improved children''s school readiness through the delivery of developmentally appropriate learning activities tailored to individual needs.
• Engaged families in beneficial activities targeted at improving bonds and interactions.
• Collaborated with mental health consultants to facilitate evaluation of children with parental consent and referrals to external resources.
• Connected families with appropriate social service organizations by maintaining a comprehensive knowledge of local resources and referral processes.
• Fostered resiliency among families facing adversity through the development of coping skills workshops and access to community-based supports.
• Strengthened parent-child relationships through the implementation of interactive activities designed to promote bonding and communication.
• Enhanced family engagement by developing and implementing informative workshops on topics such as child development, health, and safety.
• Collaborated with multidisciplinary teams to ensure comprehensive support for each family''s unique needs, addressing areas such as mental health, nutrition, and parenting skills.
• Maintained accurate documentation of each family''s progress, goals, and challenges, ensuring compliance with program requirements and facilitating data-driven decision making.

• Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
• Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans.
• Enhanced patient comfort by providing personalized care and support tailored to individual needs.
• Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
• Developed strategies to work with behaviors by determining triggers.

• Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
• Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
• Improved communication skills among youths by encouraging group discussions and collaborative projects.
• Enhanced youth development by implementing structured activities and educational support.
• Facilitated conflict resolution among program participants, fostering an atmosphere of mutual respect and understanding within the group setting.
• Completed clear and concise documentation of youth behavior and actions.