Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline
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Carol Peckham

Windsor,ON

Summary

Hard-working, reliable professional with experience in customer service and food preparation at Tim Horton's. Proven ability to enhance customer satisfaction through effective communication and teamwork. Experience in cash handling and health compliance, consistently maintaining a clean and organized work environment while achieving operational excellence.

Overview

40
40
years of professional experience

Work History

Front Counter/Drive Through Team Member

Tim Horton's
02.2022 - Current
  • Delivered exceptional customer service in fast-paced environment.
  • Operated cash register and processed transactions accurately.
  • Prepared food and beverage items according to company standards.
  • Maintained cleanliness of work area to ensure health and safety compliance.
  • Collaborated with team members to optimize workflow efficiency.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Cook/RECE

Franco-Sol Gauderie
01.2019 - 02.2022
  • Prepared diverse 3-week rotational menu items following standardized recipes and presentation guidelines.
  • Maintained the cleanliness and organization of kitchen equipment and workstations to ensure safety compliance.

Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Checked for quality, kept track of old and new items, and rotated stock to confirm the freshness of food and ingredients.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
  • Gave one-on-one attention to children while maintaining overall focus on the entire group.
  • Implemented safety protocols to ensure a secure environment for children during activities.
  • Organized creative arts projects for students to enhance their fine motor skills and self-expression abilities.

  • Supervised children during in-class activities and on the playground.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.

Assembly Line Worker

Vuteq Automotive
10.2014 - 04.2018
  • Operated assembly line machinery to ensure efficient production flow.
  • Conducted quality inspections to maintain product standards and specifications.
  • Collaborated with team members to resolve operational challenges in real time.
  • Assisted in maintaining a clean and organized work environment to enhance safety.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Assembled automotive components with precision, ensuring compliance with quality standards.

Front Counter Crew Member

McDonald's Restaurant
11.2012 - 10.2014
  • Provided exceptional customer service at front counter, addressing inquiries and resolving issues promptly.
  • Processed transactions accurately using point-of-sale systems to ensure efficient operations.
  • Maintained cleanliness and organization of front counter area to enhance customer experience.
  • Trained new team members on operational procedures and customer service standards.
  • Enhanced customer satisfaction by providing friendly and efficient service at the front counter.

Front Counter Crew Member

McDonalds
08.2009 - 05.2013
  • Provided exceptional customer service, ensuring positive dining experiences for guests.
  • Operated point-of-sale systems accurately, processing transactions efficiently.
  • Maintained cleanliness and organization of front counter area to enhance workflow.
  • Collaborated with team members to meet peak service demands during busy hours.

Education

Diploma - Early Childhood Education

St. Clair College of Applied Arts And Technology
Windsor
06-1987

Skills

  • Customer service
  • Cash handling
  • Point-of-sale operations
  • Food preparation
  • Health and safety compliance
  • Team collaboration
  • Quality assurance
  • Menu development
  • Classroom organization

Interests

  • Spending time with my adult children/family
  • Crocheting
  • Camping/Wilderness Camping
  • Fishing
  • Reading

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Front Counter/Drive Through Team Member

Tim Horton's
02.2022 - Current

Cook/RECE

Franco-Sol Gauderie
01.2019 - 02.2022

Assembly Line Worker

Vuteq Automotive
10.2014 - 04.2018

Front Counter Crew Member

McDonald's Restaurant
11.2012 - 10.2014

Front Counter Crew Member

McDonalds
08.2009 - 05.2013

Diploma - Early Childhood Education

St. Clair College of Applied Arts And Technology
Carol Peckham