Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol Mailloux

Edmonton,Alberta

Summary

Dedicated and licensed Funeral Director with exceptional communication skills, adept at supporting grieving families and collaborating with diverse stakeholders in high-pressure environments. Recognized for meticulous attention to detail and a steadfast commitment to delivering respectful, professional service. Strong team player equipped with high emotional intelligence and outstanding problem-solving abilities, ensuring challenges are met with compassion and efficiency. Proficient in time management, effectively prioritizing tasks while possessing extensive knowledge of medical terminology to enhance service delivery.

Overview

8
8
years of professional experience

Work History

Business Manager

Calgary Hearse Funeral Services
06.2021 - Current
  • Facilitated registrations and burials for the Muslim community in Calgary and surrounding areas.
  • Coordinated cremations and services.
  • Handled removals, documentation, and family consultations.
  • Remote

Owner/Operator/End of Life Doula

Chrysalis End of Life Care
06.2019 - Current
  • Provided end-of-life support to terminal clients and their families.
  • Prepared care documents and arranged living/funeral services.
  • Offered grief support and created transition plans.

Funeral Director/Embalmer

Simply Cremations and Funeral Services
07.2024 - 08.2025
  • Consulted with families regarding final arrangements in a tactful manner.
  • Arranged and coordinated funeral and memorial services aligned with family heritage and religious beliefs.
  • Prepared legal documentation, permits, obituaries, and statements of death.
  • Embalmed, dressed, casketed, and applied final cosmetics.
  • Handled removals and transportation.
  • Supervised visitations and liaised with clergy.
  • Supported accounts receivable and scheduled arrangement appointments.

Licensed Funeral Director/Embalmer Apprentice / Crematorium Operator

Alternatives Funeral & Cremation Services, Airdrie & Heartland Funeral Services
09.2018 - 06.2019
  • Performed embalming and cosmetics.
  • Arranged funeral services and legal documentation.
  • Managed client relations and supervised visitations.
  • Coordinated cremations and services.
  • Handled removals, documentation, and family consultations.

Licensed Funeral Director/Embalmer Apprentice / Crematorium Operator

Creech’s Funeral Chapel
10.2017 - 08.2018
  • Coordinated cremations and services.
  • Handled removals, documentation, and family consultations.
  • Supported inventory and accounting functions.

Education

End of Life Doula Certificate -

Douglas College
01.2021

Certificate in End of Life Care - undefined

School of Accompanying the Dying
01.2019

Diploma in Funeral Services - undefined

Mount Royal University
01.2018

Certificate in Digital Photography - undefined

Grant MacEwan University
01.2008

Skills

  • Excellent Analytical and Problem Solving Skills
  • Interpersonal Communications
  • Strong attention to detail
  • Time Management and Adaptability
  • Class 5 Drivers License
  • Microsoft 365
  • Ability to deal with stressful situations
  • Conflict Resolution
  • Teamwork

Timeline

Funeral Director/Embalmer

Simply Cremations and Funeral Services
07.2024 - 08.2025

Business Manager

Calgary Hearse Funeral Services
06.2021 - Current

Owner/Operator/End of Life Doula

Chrysalis End of Life Care
06.2019 - Current

Licensed Funeral Director/Embalmer Apprentice / Crematorium Operator

Alternatives Funeral & Cremation Services, Airdrie & Heartland Funeral Services
09.2018 - 06.2019

Licensed Funeral Director/Embalmer Apprentice / Crematorium Operator

Creech’s Funeral Chapel
10.2017 - 08.2018

Certificate in End of Life Care - undefined

School of Accompanying the Dying

Diploma in Funeral Services - undefined

Mount Royal University

Certificate in Digital Photography - undefined

Grant MacEwan University

End of Life Doula Certificate -

Douglas College
Carol Mailloux