Work Preference
Summary
Overview
Work History
Education
Skills
Professional Conferences
Awards And Nominations
Research
Languages
Affiliations
Timeline
Generic
Open To Work

CAROL LYNN WRIGHT

Fontana

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Program CoordinatorInstructional SpecialistAssistant Director of Admissions

Work Type

Full Time

Location Preference

RemoteHybridOn-Site
Location: Fontana, CA
Open to relocation: No

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid sick leaveWork from home option

Summary

Strategic leader in graduate admissions with extensive experience in driving enrollment growth through innovative recruitment strategies. Demonstrated success in enhancing student services and program planning while fostering valuable partnerships within the educational community.

Overview

2027
2027
years of professional experience

Work History

Graduate Admission Counselor

University of La Verne
La Verne
2025 - Current
  • Lead virtual recruitment initiatives, resulting in a record number of graduate applications research and analysis to support program planning and decision-making
  • Meet/exceed enrollment target set forth by enrollment management
  • Recruit new students: Generate new leads for designated programs, populations and locations for the university
  • Represent the university at events on and off campus, conferences, fairs, and networking mixers to generate leads resulting in applications and enrolled students.
  • Facilitate on-campus and virtual information sessions to educate prospective students about university programs and services.
  • Establish relationships with prospective students and stakeholders in providing accurate admission, program, and campus information
  • Plan and participate in admitted students' events and other yield opportunities
  • Collaborate with leadership in coordinating new student onboarding activities, in conjunction with advisors to ensure proper academic advising and onboarding

Program Coordinator

One on One Learning
Inland Empire
2024 - 2025
  • Conducted research and analysis to support program planning and decision-making
  • Ensured effective communication with schools and administrative staff to support program operations
  • Supervised and supported tutors to ensure effective teaching
  • Modified programs to ensure student achievement
  • Prescribed material based on student data/needs: book program or homework help
  • Maintained organized and detailed student records
  • Supported acquisition of additional schools to adopt One on One Learning as service provider
  • Maintained communication with the district and administration
  • Communicated often with families to ensure satisfaction
  • Coordinated monthly invoicing processes to uphold accurate financial records
  • Reviewed and processed tutor payroll bi-weekly
  • Completed monthly checklist to ensure program success

Instructional Specialist

ELS Language Centers
La Verne
2022 - 2023
  • Achieved 5.8/6.0 average on monthly anonymous student surveys, reflecting student satisfaction and engagement
  • Mentored new instructors by creating targeted training materials that enhanced teaching effectiveness
  • Developed and executed new curriculum per guidance from the Academic Director
  • Demonstrated methodology to faculty through mock lessons
  • Taught diverse classes from beginners to advanced students while supporting and collaborating with 10+ instructors
  • Developed curriculum for innovative classes for academic purposes and cultivating interest in learning English.
  • Hosted in-service workshops for instructors and attended numerous professional development conferences.

Center Director

ELS Language Centers
La Verne
2021 - 2022
  • Oversaw the center's overall day-to-day operation, which included two administrative staff and eight instructors.
  • Ensured student service quality through focus group discussions, formal, informal student surveys, and individual student counseling.
  • Negotiated contract, memorandum of Understanding with the CFO and President of University of La Verne for classroom utilization and housing capacity.
  • Worked in conjunction with the Director of International Admissions on conditional and regular admission to the University of La Verne.
  • Facilitated skill development for new Center Directors to enhance their leadership capabilities.
  • Developed in-person training agenda and schedule for new Center Directors.
  • Led remote webinars and training seminars for Center Directors and Agents.
  • Marketed center to local and international agencies, resulting in increased enrollment.
  • Implemented emergency response protocols to ensure safety during disasters and security issues.
  • Ensured curriculum quality by collaborating with Academic Director and mentoring instructors, supporting effective teaching practices.
  • Created budget forecasts, and maintained an accurate budget, managed accounts payable, expenditures, and deposits.
  • Monitored compliance with Department of Homeland Security regulations and policies.
  • Facilitated transition to a paperless online grading and attendance system. Created and implemented short- and long-term programs for international groups.
  • Provided college counseling to those transferring to a community college or university after completing the ELS program.

Instructor

University of the People
Remote/Online
07.2021 - 11.2021
  • Delivered world-class instruction online to students.
  • Prepared and taught lessons to students using an online platform.
  • Delivered engaging and innovative teaching materials to enhance learning experience.
  • Ensured student success through close communication using messenger and email.
  • Provided timely feedback to students on their assignments.
  • Prepared and analyzed students' performance reports.
  • Teach academically bound students assigned courses by the university.

Assistant Director of International & Graduate Admission

The University Of La Verne
La Verne
2018 - 2021
  • Aligned enrollment objectives with the university mission, increasing enrollment by 15% yearly, and growth by collaboratively developing integrated strategies.
  • Oversaw all international student enrollment by using a data-driven and strategic approach, conducted research on emerging trends within the university, and capitalized on finding strategies that helped recruit the best student worldwide (Mainly: Asia, Middle East, and South America).
  • Cultivated professional relationships with agents, language schools, and individual applicants to enhance recruitment efforts.
  • Implemented a data-driven, ethical enrollment process to uphold recruitment standards.
  • Engaged in both domestic and international conferences to enhance recruitment strategies.
  • Assisted the Director of Undergraduate Admission with undergraduate and transfer applications.
  • Proficient in various CRMs such as SLATE, Banner, and Recruiter.
  • Built rapport and counseled prospects on choosing a graduate degree.

Academic Director/Instructional Specialist

ELS Language Centers
La Verne
2006 - 2018
  • Utilized recorded data to implement actionable curriculum improvements, enhancing program effectiveness.
  • Increased enrollment from 35 to over 200 students through superior student services.
  • Maintained a 5.8/6.0 teaching evaluation for over 100 months.
  • Developed teacher training resources, improving classroom performance and instructor effectiveness.
  • Trained new instructors on ELS curriculum and policies for consistent delivery.
  • Demonstrated effective teaching methodologies through mock lessons for faculty.
  • Taught various classes, providing guidance and support to over 10 instructors.
  • Conducted in-service workshops and participated in professional development to promote continual improvement.

Instructor

University of California
Riverside
03.2015 - 06.2015
  • Developed comprehensive lesson plans addressing theory and practical issues of teaching reading to ESL students, enhancing their learning experience.
  • Implemented teaching reading methodologies for TESOL students, optimizing curriculum and instruction to align educational strategies with methods like skimming, scanning, and making inferences, while evaluating ESL speakers for teacher assistant roles at UCR.
  • Evaluated mock lessons and provided constructive feedback to students, fostering their teaching skills and confidence.
  • Created an inclusive atmosphere by connecting with students and colleagues, enhancing collaboration.
  • Achieved above-average survey results from the class.

Education

Teaching Online Certification -

University of La Verne
01-2020

Ed.D - Educational Leadership

Azusa Pacific University
Azusa, CA

MA - Education (English as a Second Language)

Seattle Pacific University
Seattle

BA - English

University of Washington
Seattle

Highly Intensified English Language Program - Immigration Designated School Official (DSO) Training

ELS Language Centers
La Verne, CA

Skills

  • Student recruitment
  • Admissions analytics
  • Higher education services
  • Student engagement
  • Program oversight
  • Data analysis
  • Effective education strategies
  • Cultural competency
  • Staff management
  • Bilingual communication
  • Conflict resolution and mediation
  • Self-motivation

Professional Conferences

  • AERA, Washington, DC, 2016, Situational Willingness to Communicate Among Adult Second Language Learners: An Emerging Theory
  • National TESOL, Portland, OR, 2014, Using Camtasia to Model the Writing Process, Breaking the Ice with Prezi!
  • Regional CATESOL, San Diego, CA, 2012, Exploring Teacher and Student Voices: What Motivates Students in Class?, Prezi: An Interactive Alternative to PowerPoint Presentations
  • Los Angeles, Los Angeles, CA, 2010, Integrating Observation Feedback for Teacher Development, Bringing an Authentic Interactive Experience into the ESL Classroom
  • Annual Ethics Symposium, Azusa Pacific University, CA, 2013, Let's Get'em
  • 3rd Annual Research Symposium, Azusa Pacific University, CA, 2011, Strength-Based Intervention Training on ESL Teachers

Awards And Nominations

  • Award Recipient, IEP Level Teacher Development Award, CATESOL, 2014
  • Award Recipient, ELS Conference Presentation Travel Grant and Award, 2010-2014
  • Award Recipient, Excellence in Teaching, ELS Language Centers, 2011
  • Award Nominee, K. Patricia Cross Future Leaders Award, Association of American Colleges and Universities, 2012
  • Award Nominee, Excellence in Teaching, ELS Language Centers, 2009-2010

Research

  • Azusa Pacific University, Azusa, CA, Research Assistant, 2012-2013, Performed literature search and input data into statistics software (SPSS)
  • Azusa Pacific University, Azusa, CA, Doctoral Student, 2010-2012, Researched motivation theory through literature review of current studies and conducted a case study on an ELS student

Languages

English
Full Professional
Chinese (Mandarin)
Limited

Affiliations

  • AREscue Cattery Volunteer

Timeline

Instructor

University of the People
07.2021 - 11.2021

Instructor

University of California
03.2015 - 06.2015

Graduate Admission Counselor

University of La Verne
2025 - Current

Program Coordinator

One on One Learning
2024 - 2025

Instructional Specialist

ELS Language Centers
2022 - 2023

Center Director

ELS Language Centers
2021 - 2022

Assistant Director of International & Graduate Admission

The University Of La Verne
2018 - 2021

Academic Director/Instructional Specialist

ELS Language Centers
2006 - 2018

Teaching Online Certification -

University of La Verne

Ed.D - Educational Leadership

Azusa Pacific University

MA - Education (English as a Second Language)

Seattle Pacific University

BA - English

University of Washington

Highly Intensified English Language Program - Immigration Designated School Official (DSO) Training

ELS Language Centers

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CAROL LYNN WRIGHT