Carol Ledesma

• Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
• Monitored office supplies by checking inventory and placing orders.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Aided colleagues, managers and customers through regular communication and assistance.
• Collect patient and client documents and information upon referral.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Data entry specialist

Detailed -oriented Data Entry Specialist with years of experience in accurately inputting and verifying large volumes of Data .Organized files, made and faxed referrals Finalized sales and collected necessary deposits. Maintained high paced doctor schedules Modeled exceptional customer service skills Answered and quickly redirected calls. Coordinated, scheduled and arranged appointments, for multiple doctors Completed patient paperwork and scanned into Dentrix system. Accurately recorded treatment information in patient records. Worked closely with patients before, during and after dental procedures.

Detailed -oriented Data Entry specialist with years of experience in accurately inputting and verifying large volumes of Data . Organized files, made and faxed referrals Finalized sales and collected necessary deposits. Maintained high paced doctor schedules Modeled exceptional customer service skills Answered and quickly redirected calls. Coordinated, scheduled and arranged appointments, for multiple doctors Completed patient paperwork and scanned into Dentrix system. Accurately recorded treatment information in patient records. Worked closely with patients before, during and after dental procedures

• Kept work areas clean, organized and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Worked with different stations to provide optimal coverage and meet production goals.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.