Carol Kosic
Sun City
Summary
Results-driven Life and Health Insurance Agent with extensive experience in guiding clients through policy selection and clarifying coverage options. Known for strong customer inquiry resolution skills and a commitment to compliance, contributing to high levels of client satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Life and Health Insurance Agent
Carothers Insurance
Las Vegas
05.2025 - Current
- Guided clients in selecting suitable insurance policies tailored to their individual needs.
- Clarified coverage options and benefits to potential customers, enhancing their understanding.
- Performed follow-up calls to confirm customer satisfaction and address any concerns.
- Responded to customer inquiries and problems to promote great service.
Life and Health Insurance Agent
Barson Insurance Agency
Las Vegas
04.2019 - 04.2025
- Built strong client relationships through proactive communication and personalized support.
- Clarified eligibility details and affordability options for patients, ensuring understanding and confidence in their choices.
- Completed training sessions to deepen knowledge of Medicare products and regulations, enhancing service quality.
Education
Associate of Arts - Business/Office Management
Wheeler School of Business
Pittsburgh, PA06-1980
Skills
- Medicare product knowledge
- Policy selection assistance
- Compliance expertise
- Customer needs assessment
- Inquiry resolution
- Complaint resolution
- Problem solving
- Customer service leadership
- Relationship management
- Financial analysis
Certification
Health and Life Insurance in CA and NV
Timeline
Life and Health Insurance Agent
Carothers Insurance
05.2025 - Current
Life and Health Insurance Agent
Barson Insurance Agency
04.2019 - 04.2025
Associate of Arts - Business/Office Management
Wheeler School of Business