CAROL KHAMSISAVATDY
Gilroy,CA
Summary
Detail-oriented self-starter seeking an operations analyst position with a focus on emotional intelligence, professional connections, problem-solving, and proficiency in Microsoft Office. Committed to upholding high standards and achieving impactful results as an operations professional with a can-do attitude, sense of urgency, and unbeatable work ethic. Renowned for enhancing operational efficiency and driving business objectives through data-driven decisions. Highly collaborative team player who readily adapts to evolving needs and consistently delivers reliable outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operations Analyst
Southern Glazer's Wine and Spirits
01.2022 - Current
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Optimized operational efficiency by analyzing and streamlining processes.
- Improved team productivity by implementing effective workflow strategies and time management techniques.
- Created custom reports and visualizations to support decision-making processes.
- Assessed operational performance to identify areas for improvement.
- Assisted in the development of operational policies and procedures that aligned with organizational goals and objectives.
- Exhibited strong analytical skills when reviewing financial reports, leading to valuable insights for budget allocation decisions.
- Analyzed trend data to forecast operational needs and plan next course of action.
- Strengthened communication between departments, facilitating a seamless flow of information for faster decision-making processes.
Administrative Manager
Southern Glazer's Wine and Spirits
06.2017 - 08.2022
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Aggregated and analyzed data related to administrative costs to prepare budgets
- Generate reports and design plans to improve operations
- Serves as point of contact on matters of warehouse and delivery operations
- Handles personal, private, delicate, or conversational matter with discretion
- Establish strong professional relationships with co-workers to achieve results effectively and efficiently
- Plan, coordinate, and manage warehouse and delivery special events, such as: Annual Holiday lunches, employee luncheons, and employee appreciations
- Research, implement, and improve systems and processes
- Prepare agendas, presentations, and logistical support for Sr
- Director and department meetings, including preparation of needed background information
- Manage travel schedule, travel coordination and expenses through Concur
- Strong organizational skills and manage diversify workload
- Serves as liaison with internal and external organization
- Oversaw office inventory activities by ordering and requisitions, stocking, and shipment receiving
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping
Digital Service Administrator
ARC Document Solutions
01.2006 - 07.2016
- Responsible for receiving and processing client's blueprint and technical material orders
- Coordinate and prepare documents for City Submittals, tracking packages that are shipped
- Organize paperwork and manage multiple bid processes, manage conflicts that occur and schedule tasks and resources
- Function as key input location for clients to upload documents online
- Assist clients with associated software training needs and attempt to resolve issues or concerns in speedy and satisfactory manner
- Initiated testing of new software and provided education and training to relevant personnel
- Developed lasting relationships with customers, which help to bring in additional business opportunities
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Resolved problems, improved operations, and provided exceptional service
Education
High School Diploma -
Foothill High School
San Jose, CA06.2000
Skills
- Data Analysis
- Document Control
- Microsoft Office Suite
- Workplace Safety
- Operational Procedures
- Data Gathering
- Workflow optimization
- Organizational skills
- Microsoft Access
- Teamwork and collaboration
- Problem-solving abilities
- Reliability
- Adaptability and flexibility
- Self motivation
Certification
- Lean Six Sigma Green Belt Certification
Timeline
Operations Analyst
Southern Glazer's Wine and Spirits
01.2022 - Current
Administrative Manager
Southern Glazer's Wine and Spirits
06.2017 - 08.2022
Digital Service Administrator
ARC Document Solutions
01.2006 - 07.2016
- Lean Six Sigma Green Belt Certification
High School Diploma -
Foothill High School
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