Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carol Jackson

Inglewood

Summary

As a mortgage loan officer working for over 3 years I have experience on how to educate, council potential borrower on choosing mortgage products, and help them complete the loan application process,.



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Overview

46
46
years of professional experience

Work History

Mortgage Loan Originator

Pacific Wholesale Mortgage
08.2020 - Current
  • Collaborated with underwriters, processors, and other team members to resolve issues, ensuring smooth transactions for all parties involved.
  • Maintained up-to-date knowledge of industry regulations, changes, and trends to provide accurate advice to clients.
  • Interviewed applicants to assess loan requirements before suggesting offers.
  • Analyzed applicant financial data to determine eligibility for various loan products, tailoring recommendations based on individual needs.

Administration Support

Los Angeles County Sheriff's Dept
07.1990 - 07.2017
  • Interacted with employee by phone, email, to provide information, in regards to workers compensation claim and return to work.after injury and illness.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

Senior Typist Clerk

Los Angeles County Sheriff's Dept. Court Services
07.1989 - 07.1990
  • Assisted colleagues with timely completion of tasks by providing accurate typing support for various projects.
  • Projects include, legal documents such as, child support, eviction, and law suit.
  • Notarize some of the document as needed.
  • Maintained strict confidentiality when handling sensitive company information during typing assignments.

Intermediate Clerk

Los Angeles County Sheriff's Department
02.1978 - 07.1989
  • Reduced response time to customer inquiries with prompt and courteous communication via phone and email.
  • Safeguarded sensitive information by following strict confidentiality protocols within the workplace.
  • Interact with clients at public counter, fingerprinted for licenses such as, teacher credentials, law bar examination, also processed applicants for career to work for department such as deputy sheriff. Run people in system to see if they have any records. Collect money at counter from clients.

Education

High School Diploma -

Crenshaw High School
Los Angeles, Ca
06.1970

Skills

  • Loan structuring
  • Pipeline Management
  • Underwriting guidelines
  • Residential mortgage lending regulations
  • Licensed Mortgage Loan Originator
  • Loan Processing
  • Document Preparation

Timeline

Mortgage Loan Originator

Pacific Wholesale Mortgage
08.2020 - Current

Administration Support

Los Angeles County Sheriff's Dept
07.1990 - 07.2017

Senior Typist Clerk

Los Angeles County Sheriff's Dept. Court Services
07.1989 - 07.1990

Intermediate Clerk

Los Angeles County Sheriff's Department
02.1978 - 07.1989

High School Diploma -

Crenshaw High School
Carol Jackson