Carol Furtado

• Conducts all Accounts Receivable activities efficiently and accurately in the Meditec system
• Demonstrates a high level of customer service through empathy and understanding in collections, debt recovery and payment plan negotiations
• Trains and mentors new team members and colleagues
• Effective and supportive billing dispute resolution in challenging customer situations
• Developed standard operating procedure manual for Self Pay desk and Meditec system, which is now used in all onboarding and retraining activities for this software
• Appointed as a superuser and executed end-user testing for a new software program which led to upgrades being made ahead of go-live

(including subsequent cross-training of team members on the new program)

• Independently managed the accounting cycle including A/P, bank deposits, bank reconciliations, payroll, all government remittances, T4’s
• Implemented accounting program (Simply Accounting) and retroactively completed 3-years of financial reporting to CRA
• Collaborated closely with the third party accounting firm to ensure all year-end activities were correctly completed on time
• Producing monthly statements for the owner

• Conducts all Accounts payable activities efficiently through accurate reconciliation with all cross functional teams
• Processing of accounts payable weekly cheque run, USD and CDN
• Process payroll monthly Labour Report and complete submission of payroll withholdings, PST/GST, and Corporate tax
• Reconcile corporate credit card and do the corresponding monthly journal entries
• Reconcile all staff expenses and credit card statements (domestic & international travel)
• Liaison with vendors and department heads regarding risks and internal controls

• Assist payroll clerk with reviewing and entering timesheets as needed
• Accounts Receivable/ bank deposits for multi-currency accounts
• Respond to vendor/customer inquiries and reconcile vendor statements
• Created forms after root cause analysis completed to improve effectiveness of financial department (example, workflows and processes used by all staff interacting with finance department)
• Developed and migrate all purchase orders into Access database to allow efficient query of information for department heads and/or administrative staff

(i.e digitization of paper forms)

• Complete end to end Accounts Receivable & Accounts Payable processes
• Bank deposits and bank reconciliation for two banks and three accounts
• Administrated all payroll functions including deduction payments, OT hours, and related journal entries
• Annual year end reporting and issuance of T4’s company wide
• Design and implement a digitized accounting system for audit purposes and controls

Other duties include: Reception, customer relations, informational mailings, ordering office supplies, filing, faxing, and photocopying