Carol Eckdahl

• Executed quality control measures to uphold company standards.
• Conducted regular one-on-one meetings with employees to assess performance and set priorities.
• Produced accurate reports on project activities within established timelines.
• Assigned tasks and monitored project personnel performance effectively.
• Reviewed completed work for consistency, quality, and compliance.
• Provided leadership and mentorship to new employees regarding various company programs.
• Delegated responsibilities to staff while establishing clear priorities and goals.
• Maintained operational standards through thorough opening, closing, and shift change processes.

Utilized consumer insights/trends to develop category plans, including strategies and tactics to deliver projected sales and margin.

Managed product assortment and sourcing activities for beauty and photo categories. Selected, trained, developed, and managed the onboarding of new talent.

Rolled out the beauty department management position in 72 sessions, which involved recruiting, hiring, and development of over 100 beauty sales associates. Partnered with vendors to identify training needs and execute sales driving activities.

• Supervised daily operations and ensured adherence to company policies.
• Managed inventory levels and coordinated restocking procedures for the pharmacy.
• Trained new staff on customer service standards and operational procedures.