Carol Contant
London,Canada
Summary
Medical Aesthetician and Clinic Laser Technician with over 16 years of extensive expertise in Medical Aesthetics, tattoo removal, sales, and customer service. Demonstrates proficiency in skin care, makeup artistry, and innovative laser techniques, ensuring optimal client satisfaction and visible improvements. Passionate about integrating cutting-edge advancements in medical aesthetics to enhance service offerings and foster a welcoming environment for diverse clientele.
Overview
17
17
years of professional experience
Work History
Esthetics/ Make up Artistry
Self Employed
London, Ontario
06.2012 - Current
- Design tailored skincare plans, boosting client satisfaction and loyalty.
- Apply precise lash extensions, enhancing client return rates.
- Evaluate skin conditions, crafting effective treatment strategies.
- Incorporate advanced techniques, ensuring high standards in aesthetics.
- Maintain hygiene and product knowledge for safe, effective treatments.
- Assess diverse skin conditions and formulate targeted treatment strategies, optimizing outcomes and fostering long-term client relationships.
- Provide expert guidance on skincare and lash care, empowering clients with knowledge to maintain and extend the benefits of professional treatments.
- Maintain rigorous hygiene standards and stay updated on product knowledge to ensure safe, effective aesthetic treatments.
Clinic Laser Technician and Medical Aesthetician
London Laser
04.2024 - 01.2025
- Conduct laser treatments ensuring client safety and satisfaction, enhancing clinic reputation.
- Develop personalized treatment plans, achieving measurable improvements in client outcomes.
- Implement latest techniques in medical aesthetics, contributing to service expansion.
- Maintain equipment meticulously, ensuring safety and optimal performance.
- Track client progress and adjust plans for effective results, fostering client trust.
- Meticulously maintain laser equipment, ensuring optimal performance and adherence to stringent safety protocols for superior client experiences.
- Track and analyze client progress, dynamically adjusting treatment plans to maximize effectiveness and foster long-term client relationships.
- Partner with multidisciplinary teams to integrate laser treatments into comprehensive aesthetic plans, enhancing overall client satisfaction.
Sales Associate
Cosmo Prof
London, Ontario
09.2018 - 01.2022
- Facilitated store operations, enhancing customer service and transaction efficiency.
- Implemented customer service strategies, achieving significant satisfaction improvements.
- Optimized product displays, resulting in measurable sales growth and visual appeal.
- Engaged customers with product knowledge, fostering repeat business and loyalty.
- Fostered a team-oriented environment, collaborating with colleagues to execute successful promotional events. Shared product knowledge to empower team members and improve overall performance.
- Boosted sales through strategic product displays and customer engagement, driving measurable revenue growth and fostering client loyalty.
- Cultivated a cohesive team environment, orchestrating successful promotional events and empowering colleagues through knowledge sharing.
Waxologist/ Reception
Smooth Wax Bar
06.2015 - 01.2018
- Conducted waxing services, boosting client satisfaction and retention.
- Managed reception and POS, enhancing appointment scheduling efficiency.
- Built strong client relationships, driving repeat business and referrals.
- Nurtured client relationships through empathetic care and personalized aftercare education, fostering a welcoming environment.
- Executed comprehensive waxing services using advanced hard and soft wax techniques, ensuring client comfort and satisfaction.
- Adapted service approach for diverse clientele, addressing individual concerns and enhancing overall satisfaction.
Esthetics Spa Manager
Lush And Lavish Salon
09.2008 - 08.2011
- Led Aesthetic services, boosting client satisfaction with personalized skincare solutions.
- Implemented IPL treatments, enhancing skin texture and client loyalty.
- Trained staff, improving service efficiency and reception operations.
- Applied makeup for bridal and stage events, increasing client retention.
- Managed spa operations, balancing admin duties with high-quality service delivery.
- Oversaw meticulous client records and seamless experiences from booking to post-treatment follow-ups, ensuring optimal satisfaction.
- Introduced IPL treatments, driving business growth through innovative skincare solutions and enhanced client outcomes.
- Pioneered IPL treatments, revolutionizing skincare solutions and driving substantial business growth through enhanced client outcomes.
- Optimized spa operations, balancing administrative duties with high-quality service delivery, resulting in improved client satisfaction rates.
Education
Diploma - Advanced Aesthetics
PEBEC Advanced School of Esthetics
London, ON07.2005
G.A. Wheable
London, ON06.2004
St. Thomas Aquinas Secondary
London, ON06.1995
Skills
- Customer relations
- Sales
- Aesthetics
- Waxing
- Makeup Artistry
- Skin Care
- POS Operations
- Reception
- Training
- Laser Technician
- Laser Tattoo Removal
- IPL Photorejuvenation
- Laser Hair Removal
- Microneedling
- Fibroblast skin tightening
- Skin tag removal
Languages
French
English
Timeline
Clinic Laser Technician and Medical Aesthetician
London Laser
04.2024 - 01.2025
Sales Associate
Cosmo Prof
09.2018 - 01.2022
Waxologist/ Reception
Smooth Wax Bar
06.2015 - 01.2018
Esthetics/ Make up Artistry
Self Employed
06.2012 - Current
Esthetics Spa Manager
Lush And Lavish Salon
09.2008 - 08.2011
Diploma - Advanced Aesthetics
PEBEC Advanced School of Esthetics
G.A. Wheable
St. Thomas Aquinas Secondary