Carolina Gonzalez Cediel

• Take minutes of meetings to ensure accurate documentation of discussions and decisions
• Schedule meetings and appointments, effectively managing calendars and coordinating with team members
• Answer incoming telephone calls, providing assistance and redirecting calls as necessary
• Order and maintain office supplies, ensuring well-stocked and organized work environment
• Organize company records, including files, documents, and financial information
• Log and process bills and expenses, maintaining accurate financial records
• Act as receptionist, welcoming and assisting clients with professionalism and courtesy
• Coordinate mail-shots and other publicity tasks to support marketing efforts.

Utilized strong communication and customer service skills to greet and seat guests, manage reservations, and ensure smooth flow of guests into restaurant

• Answered phone calls, took messages, and assisted with general inquiries
• Assisted with taking orders, serving food and beverages, and providing excellent customer service throughout dining experience
• Demonstrated knowledge of menu to make recommendations and address customer concerns or requests
• Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
• Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
• Maximized table turnover rates by monitoring dining room activity closely and anticipating when tables would become available for new parties.

• Held key-holder responsibilities, opening and closing store and ensuring security protocols were followed
• Collaborated with fellow beauty consultants to create promotional events that boosted store traffic and sales.
• Communicated concerns to management, actively contributing to positive work environment
• Assisted with management responsibilities in absence of supervisors
• Mentored junior beauty consultants, sharing industry knowledge and best practices to support their professional growth.
• Managed paperwork, emails, and phone calls, ensuring efficient communication and organization
• Coordinated staff schedules, optimizing productivity and ensuring adequate coverage
• Assisted in accurate physical inventory preparation and completion
• Managed inventory control systems effectively to minimize stock shortages or overstock situations that could impact profitability.
• Provided exceptional customer service, assisting customers on sales floor and at front desk
• Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
• Achieved monthly sales goals consistently by utilizing effective selling techniques tailored to individual customer needs.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Managed phone inquiries, booked appointments, and answered customer questions professionally and courteously
• Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
• Checked customers in and out of appointments, ensuring smooth and enjoyable experience.
• Implemented client retention strategies such as follow-up calls or emails, contributing to high level of customer loyalty.

• Leveraged comprehensive product knowledge and industry expertise to assist customers in making informed purchasing decisions
• Worked effectively in fast-paced environments.
• Delivered exceptional customer service across multiple departments, including sales floor, dressing rooms, and warehouse
• Responded to customer inquiries via phone and email, providing prompt and effective resolutions to concerns and complaints
• Maintained clean and organized sales floor, ensuring products were properly displayed and stocked.

• Demonstrated in-depth understanding of product offerings and departmental procedures to provide customers with personalized and efficient service
• Cultivated strong relationships with customers, resulting in repeat business, positive reviews, and referrals
• Collaborated with team members to ensure efficient store operations, including inventory management, merchandising, and sales initiatives
• Assisted in training new associates, sharing knowledge and best practices to support their success.

• Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
• Provided safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
• Proven ability to learn quickly and adapt to new situations.
• Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
• Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Maintained organized, fun and interactive classroom to help children feel safe.
• Ensured safe and nurturing environment for all students, adhering to health and safety guidelines in classroom.
• Established positive communication with parents in daily conversation and formal conferences.
• Applied play-based strategies to provide diverse approaches to learning.
• Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
• Gave one-on-one attention to children while maintaining overall focus on entire group.
• Educated students in foundational concepts such as shapes, numbers, and letters.
• Boosted children's social development by promoting positive interactions among peers through group activities and collaborative projects.
• Maintained accurate records of each child's progress throughout the year using various documentation methods such as portfolios or tracking sheets.
• Assisted in assessment of each student's abilities, tailoring instruction to meet individual needs and learning styles.
• Allowed for ample outdoor discovery time in schedule each day.
• Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
• Enhanced children''s emotional development through empathetic communication and active listening techniques.
• Led small group instruction tailored to each child''s unique abilities and interests, ensuring personalized attention during learning activities.
• Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
• Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
• Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.

• Executed variety of cleaning tasks, including vacuuming, mopping, and arranging furniture
• Ensured high level of cleanliness in all areas of the house, including windows, kitchens, and bathrooms
• Maintained professional and courteous demeanor while striving to create a peaceful and organized environment for homeowners
• Utilized excellent time management skills to ensure all tasks were completed efficiently and effectively.