Custmer Servi
Norsdstrom Store
Walnut Creek
- Completed day-to-day duties accurately and efficiently
CARMENCITA DAZ
Hercules
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Work History
Car Salesperson
Hilltop Nissan
Richmond
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Provided follow-up customer service after a car sale was completed.
Sales Closer
Ford Dealership
San Francisco
- Negotiated contracts with customers to reach mutually beneficial agreements.
- Analyzed sales figures regularly to determine areas of improvement.
Medical Front Office Receptionist
Colimbus Hospital
Chicago
- Provided patients with accurate information regarding hospital policies and procedures.
- Informed providers of any changes in patient status or medical history updates during visits.
Dental Assistant
Dr. Richard Che,Dds
Pinole
- Educated patients on proper oral hygiene techniques and habits.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Instructed patients about postoperative instructions prescribed by their dentist.
Home Health Aide
Thrive Homecare
Oakland
- Instructed family members regarding proper home care techniques and infection control procedures.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
Education
Bachelor of Science - Commerce Major in Management
University of Santo Tomas
Manila, PhilippinesCertificate For Dental Assistant
National Education Center
San Francisco, CACertificate For Home Health Aide
VIP Nursing School
Oakland, CASkills
- Contract negotiation
- Customer service
- Patient education
- Sales analysis
- Infection control
- Customer relationship management
- Follow-up communication
- Time management
- Oral hygiene instruction
- Team building
- Problem resolution
- Attention to detail
- Friendly, positive attitude
TECHNOLOGY
- Remote Communication
- Collaboration and Support :zoom,
- skype, go to meeting, quickbooks
- webinar
Timeline
Custmer Servi
Norsdstrom Store
Car Salesperson
Hilltop Nissan
Sales Closer
Ford Dealership
Medical Front Office Receptionist
Colimbus Hospital
Dental Assistant
Dr. Richard Che,Dds
Home Health Aide
Thrive Homecare
Bachelor of Science - Commerce Major in Management
University of Santo Tomas
Certificate For Dental Assistant
National Education Center
Certificate For Home Health Aide
VIP Nursing School
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