Carmen Byrd
Courtenay,BC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Floral & Grocery Manger
Quality Foods
Courtenay, British Co
05.2014 - Current
- Managed staff of 6 grocery clerks, ensuring that duties were completed in a timely manner.
- Developed and implemented store policies and procedures to ensure customer satisfaction.
- Monitored inventory levels and stock shelves with new merchandise.
- Implemented new methods for reducing shrinkage and increasing profitability.
- Oversaw daily operations of the store including opening and closing procedures.
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
Cashier Trainer & Cashier
Safeway
Courtenay, British Columbia
06.2008 - 05.2014
- Demonstrated how to use the point-of-sale system efficiently and accurately.
- Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
- Conducted regular audits of cash registers to ensure accuracy of transactions.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
Food Service Handler
The Westerly Hotel
Courtenay , BC
01.2006 - 05.2008
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
- Followed proper sanitation guidelines when handling food items.
- Set up stations for serving meals according to established guidelines.
Education
High School Diploma -
G.P Vanier Secondary
Courtenay, BC06-2003
Skills
- Excellent interpersonal and written communication
- Reliable and punctual
- High level of organizational abilities
- Acute attention to detail
- Inventory Management experience
- Extremely efficient cashier
- Training in food handling preparation
- Safe Food Handling Practices
- manual pallet jack and shipping receiving knowledge
Accomplishments
- Fastest cashier at Quality Foods
- Consistently meet or exceed department targets
Timeline
Floral & Grocery Manger
Quality Foods
05.2014 - Current
Cashier Trainer & Cashier
Safeway
06.2008 - 05.2014
Food Service Handler
The Westerly Hotel
01.2006 - 05.2008
High School Diploma -
G.P Vanier Secondary
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