Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic
Carmen Varona

Carmen Varona

Valley Center

Summary

Fully passionate about my work and responsibilities /duties given. Fluent in both English and Spanish. Exceptional customer service skills. Able to work under extreme pressure, calmly and efficiently. Gets along great with coworkers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead Custodian

CSUSM
11.2017 - Current
  • Enhanced cleanliness and sanitation by implementing efficient cleaning techniques and protocols.
  • Reduced supply costs by monitoring inventory and suggesting cost-effective alternatives.
  • Improved team efficiency with thorough training in equipment usage, safety procedures, and time management.
  • Ensured timely completion of tasks by delegating responsibilities to custodial staff members effectively.
  • Maintained compliance with industry regulations through thorough knowledge of OSHA guidelines and adherence to company policies.
  • Promoted a safe working environment through regular inspections and prompt resolution of potential hazards.
  • Contributed to improved hygiene standards by conducting regular audits of cleaning procedures followed by actionable feedback for continuous improvement.
  • Facilitated effective communication among custodial team members through regular meetings focused on progress updates, challenges faced, and upcoming priorities.
  • Developed strong relationships with vendors, negotiating contracts for cost savings on supplies without compromising product quality.
  • Spearheaded emergency response efforts during incidents such as water leaks or spills, coordinating resources effectively to minimize damage.
  • Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
  • Supervised supplies in inventory and submitted reorder requests.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Representative in Union 5
  • revised worker orders AIM





Custodian

CSUSM
10.2016 - 11.2017
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Streamlined facility maintenance by promptly addressing minor repairs.

Night Porter

Olympus Building Services Inc.
08.2015 - 10.2016
  • Enhanced guest satisfaction by promptly addressing requests and ensuring a clean and comfortable environment.
  • Reduced customer complaints by maintaining high levels of cleanliness and organization throughout the hotel premises.
  • Assisted in maintaining a secure environment by conducting regular security checks and monitoring surveillance systems.
  • Improved efficiency with thorough documentation of maintenance issues, facilitating prompt resolution by the maintenance team.

Office Assistant /Manager

Southern California Perinatal Services Inc.
05.2013 - 06.2015
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Create, maintain, and enter information into databases.
  • Gave Classes to pregnant women
  • Maintain patients files up to date.
  • Review applications from patients to insurance , billing information etc.
  • Responsible for AP/AR for the clinic.
  • In charge of creating employees schedules

Housekeeper and group leader

Barrera's House cleaning Services
08.2011 - 06.2013
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Scheduled routes for employees

Clerk, Educational personal

Clinica Consuelo
08.2011 - 06.2013
  • Clerical work, answer phone calls from patients.
  • Program employees schedules
  • In charge of AP/AR
  • HR services , enter employees timecards sheets

Education

No Degree -

Orange Glen High School
Escondido, CA

Skills

  • Customer and Personal Service
  • Service Orientation
  • Coordination
  • English Language
  • Maintenance Scheduling
  • Building Inspection
  • Chemical Handling
  • Team Management
  • Inventory Control
  • Problem Solving
  • Record Keeping
  • Safety Compliance
  • Time Management
  • Equipment Operation
  • Staff Training
  • Project Coordination
  • Customer Service
  • Cleaning Expertise
  • Power Equipment Operation
  • Furniture Moving
  • Stainless Steel Polishing
  • Restroom Servicing
  • New Employee Training
  • Work Orders
  • Strong Work Ethic
  • Checklists and Recordkeeping

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Certification

Certified IICRC certificate

References

References available upon request.

Timeline

Lead Custodian

CSUSM
11.2017 - Current

Custodian

CSUSM
10.2016 - 11.2017

Night Porter

Olympus Building Services Inc.
08.2015 - 10.2016

Office Assistant /Manager

Southern California Perinatal Services Inc.
05.2013 - 06.2015

Housekeeper and group leader

Barrera's House cleaning Services
08.2011 - 06.2013

Clerk, Educational personal

Clinica Consuelo
08.2011 - 06.2013

No Degree -

Orange Glen High School

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Carmen Varona