Carmen Tates
Laval,QC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Ocean Export Supervisor
Livingston International Inc
02.2022 - 10.2023
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Collected, arranged, and input information into database system.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Enhanced communication within team by holding regular meetings and encouraging open dialogue among all members and assisted with day-to day operations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with strong work ethic.
Letter of Credit & Freight Coordinator
Livingston International Inc
05.2006 - 02.2022
- Managed export of hazardous materials in compliance with applicable laws and regulations.
- Coordinated export of goods for multiple clients, providing accuracy and timely delivery.
- Observed, and tracked consignments to verify timely deliveries from origin to destination and accurate invoicing.
- Balanced priorities under high-pressure situations to maintain optimal service levels across multiple accounts simultaneously.
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
- Resolved problems, improved operations and provided exceptional service.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in team environment.
Receptionist and Administrative Assistant
Collection D.S.M Inc
11.2003 - 05.2006
- Maintained well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered phone promptly and directed incoming calls to correct offices.
- Assisted on Jewellery productivity.
Letter of Credit & Contract Coordinator
Bureau Veritas
04.1997 - 07.2003
- Complied with internal controls and government regulations.
- Supported department's month-end closing processes.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Organized and detail-oriented with strong work ethic.
- Issuance of Documentation complying with letters of credits.
Education
Attestation of College Studies - Office And Accounting
College Montmorency
Laval, QC02.1997
High School Diploma -
Marie-Rose Secondary High School
Montreal, QC09.1986
Skills
- Export Logistics Coordination
- Remote Office Availability
- Teamwork and Collaboration
- Data Entry
- Organizational Skills
- Attention to Detail
- Customer Service
- Problem-Solving
- Staff Management
- Google Drive
Languages
French
Professional Working
English
Professional Working
Spanish
Professional Working
Certification
- Area of Certification : Transport of Dangerous Goods including Security Awareness, Company Name : Livingston International Inc. - Time frame : 10 hours.
Timeline
Ocean Export Supervisor
Livingston International Inc
02.2022 - 10.2023
Letter of Credit & Freight Coordinator
Livingston International Inc
05.2006 - 02.2022
Receptionist and Administrative Assistant
Collection D.S.M Inc
11.2003 - 05.2006
Letter of Credit & Contract Coordinator
Bureau Veritas
04.1997 - 07.2003
Attestation of College Studies - Office And Accounting
College Montmorency
High School Diploma -
Marie-Rose Secondary High School
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